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Trust in humanoid robots: implications for services marketing
16 references·2 citing·44 second hopsampled
Trust in humanoid robots: implications for services marketing (2019)Trust in humanoid robots: implications fo…Brave new world: service robots in the frontline (2018)Brave new world: service robo…PLS-SEM: Indeed a Silver Bullet (2011)PLS-SEM: Indeed a Silver Bull…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction (2011)A Meta-Analysis of Factors Af…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots (2008)Measurement Instruments for t…On seeing human: A three-factor theory of anthropomorphism. (2007)On seeing human: A three-fact…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…A survey of socially interactive robots (2003)A survey of socially interact…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION (1975)SOME EXPLORATIONS IN INITIAL …A simplest systematics for the organization of turn-taking for conversation (1974)A simplest systematics for th…Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior (2022)Investigating the double-edge…Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence (2021)Alexa, she's not human but… U…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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(1995)Metaphors We Live By (2003)The Social Brain: Neural Basis of Social Knowledge (2008)Perceived social isolation and cognition (2009)The theory of planned behavior (1991)A power primer. (1992)Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)On Face-Work (1955)Studies in Ethnomethodology. (1968)Opening up Closings (1973)The Preference for Self-Correction in the Organization of Repair in Conversation (1977)Grounding in communication. (1991)What Is Agency? 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 2011PLS-SEM: Indeed a Silver Bullet22,692 cited
  • 1995An Integrative Model Of Organizational Trust22,324 cited
  • 1974A simplest systematics for the organization of turn-taking for conversation15,528 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model19,355 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,372 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration15,044 cited
  • 2007On seeing human: A three-factor theory of anthropomorphism.4,511 cited
  • 2008Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots3,418 cited
  • 2003A survey of socially interactive robots3,333 cited
  • 1975SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION3,228 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,205 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,929 cited
  • 2018Brave new world: service robots in the frontline

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2,415 cited
  • 2011A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction2,248 cited
  • 2000Atmospheric Effects on Shopping Behavior2,041 cited
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    • 2021Alexa, she's not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence554 cited
    • 2022Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior380 cited