Treating employees well: The value of organizational support theory in human resource management.

Abstract

We provide practical, evidence-based recommendations derived from organizational support theory to enhance the effectiveness of human resource (HR) strategies designed to treat employees well. We also include the first ever benchmarking information for perceived organizational support (POS), the extent to which employees believe their organization cares about them and values their contributions. We discuss what is distinct about POS compared with fairness and employee engagement. We then discuss 5 principles from organizational support theory to enhance the effectiveness of HR strategies, followed by specific examples and information on how to support each principle within one’s work organization. We hope this article serves as a resource for HR practitioners interested in theoretically derived HR principles and examples to help enhance POS. We also hope this article facilitates collaborations between researchers and practitioners for developments in POS research. (PsycInfo Database Record (c) 2022 APA, all rights reserved)

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