A Quantitative Analysis OF WCAG 2.0 Compliance for Some Indian Web Portals

Manas Ranjan Patra · Amar Ranjan Dash

24 citations0/0 files storedInternational Journal of Computer Science Engineering and Applications

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Digital Accessibility for Disabilities Usability and User Interface Design Mobile and Web Applications

Abstract

Web portals have served as an excellent medium to facilitate user centric services for organizations irrespective of the type, size, and domain of operation.The objective of these portals has been to deliver a plethora of services such as information dissemination, transactional services, and customer feedback.Therefore, the design of a web portal is crucial in order that it is accessible to a wide range of user community irrespective of age group, physical abilities, and level of literacy.In this paper, we have studied the compliance of WCAG 2.0 by three different categories of Indian web sites which are most frequently accessed by a large section of user community.We have provided a quantitative evaluation of different aspects of accessibility which we believe can pave the way for better design of web sites by taking care of the deficiencies inherent in the web portals.

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References

2009Web Content Accessibility Guidelines 2.0 2009Web content accessibility guidelines 2005e-Government Website Accessibility: In-Depth Evaluation of Saudi Arabia and Oman 2001Web accessibility for people with disabilities: an introduction for Web developers 2012Web accessibility and people with dyslexia 2009Global e-government Web Accessibility: An Empirical Examination of EU, Asian and African Sites 2010Accessibility Evaluation on Malaysian E-Government Websites 2003Usability of e-government Web-sites for people with disabilities

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