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Anticipating the unknown: Crisis communication while under investigation
16 references·1 citing·44 second hop
Anticipating the unknown: Crisis communication while under investigation (2019)Anticipating the unknown: Crisis communic…The Politics of Crisis Management (2016)The Politics of Crisis Manage…How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature (2016)How Social Media Is Changing …The value of communication during a crisis: Insights from strategic communication research (2014)The value of communication du…The Oxford Handbook of Public Accountability (2014)The Oxford Handbook of Public…Theorizing crisis communication (2013)Theorizing crisis communicati…Leadership in Times of Crisis: A Framework for Assessment (2013)Leadership in Times of Crisis…Communication Gaps in Disaster Management: Perceptions by Experts from Governmental and Non‐Governmental Organizations (2011)Communication Gaps in Disaste…Parameters for Crisis Communication (2010)Parameters for Crisis Communi…If the Organizations Won't Give Us Information…: The Use of Multiple New Media for Crisis Technical Translation and Dialogue (2009)If the Organizations Won't Gi…Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research (2007)Emergent Agents: The Forgotte…Public Relations Theory in Practice (2006)Public Relations Theory in Pr…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Attribution Theory as a guide for post-crisis communication research (2006)Attribution Theory as a guide…Managing Crises: Threats, Dilemmas, Opportunities (2001)Managing Crises: Threats, Dil…An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)An Analytic Framework for Cri…Accounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Public leadership in times of crisis: Lessons to learn from a crisis communication point of view (2020)Public leadership in times of…Guns, Germs, and Steel: The Fates of Human Societies. (1997)The Audit Society: Rituals of Verification (1999)Analysing and Assessing Accountability: A Conceptual Framework 1 (2007)Algorithmic Prediction in Policing: Assumptions, Evaluation, and Accountability (2016)Organizing for Crisis Management: Building Governance Capacity and Legitimacy (2016)Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic (2020)Social Theory and Social Structure (1958)Social Theory and Social Structure. (1969)An Attributional Theory of Motivation and Emotion (1986)Emotions Matter in Crisis (2011)Firms Talk, Suppliers Walk: Analyzing the Locus of Greenwashing in the Blame Game and Introducing ‘Vicarious Greenwashing’ (2019)‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis (2020)Advances in Consumer Research (1992)Choosing the Right Words (1995)Image repair discourse and crisis communication (1997)Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication (2008)The Handbook of Crisis Communication (2010)The processes of causal attribution. (1973)An attributional theory of achievement motivation and emotion. (1985)The study of internal crisis communication: towards an integrative framework (2011)A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis (2014)The Company and the Product: Corporate Associations and Consumer Product Responses (1997)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)The Role of CSR in Crises: Integration of Situational Crisis Communication Theory and the Persuasion Knowledge Model (2017)Navigating Crisis: The Role of Communication in Organizational Crisis (2019)Governing the Pandemic (2021)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Crisis and Emergency Risk Communication as an Integrative Model (2005)Excellence in Public Relations and Communication Management (2013)Social media and disasters: a functional framework for social media use in disaster planning, response, and research (2014)Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic (2020)Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020 (2020)Balancing Governance Capacity and Legitimacy: How the Norwegian Government Handled the COVID ‐19 Crisis as a High Performer (2020)Hiding in Plain Sight: Conceptualizing the Creeping Crisis (2020)Mobilizing Policy (In)Capacity to Fight COVID-19: Understanding Variations in State Responses (2020)Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Understanding Attributions of Corporate Social Irresponsibility (2012)Social media in emergency management: Twitter as a tool for communicating risks to the public (2016)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)Organizational Legitimacy: Six Key Questions (2017)The politics of crisis management : public leadership under pressure (2005)The Politics of Crisis Management (2005)Crisis exploitation: political and policy impacts of framing contests (2008)
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References

  • 2014The Oxford Handbook of Public Accountability1,162 cited
  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 2016The Politics of Crisis Management731 cited
  • 1998An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation661 cited
  • 2006Attribution Theory as a guide for post-crisis communication research455 cited
  • 2010Parameters for Crisis Communication452 cited
  • 2014The value of communication during a crisis: Insights from strategic communication research438 cited
  • 2001Managing Crises: Threats, Dilemmas, Opportunities419 cited
  • 2013Theorizing crisis communication379 cited
  • 2013Leadership in Times of Crisis: A Framework for Assessment353 cited
  • 2016How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature237 cited
  • 2011Communication Gaps in Disaster Management: Perceptions by Experts from Governmental and Non‐Governmental Organizations188 cited
  • 2006Public Relations Theory in Practice172 cited
  • 2009If the Organizations Won't Give Us Information…: The Use of Multiple New Media for Crisis Technical Translation and Dialogue

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148 cited
  • 2007Emergent Agents: The Forgotten Publics in Crisis Communication and Issues Management Research128 cited
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    • 2020Public leadership in times of crisis: Lessons to learn from a crisis communication point of view9 cited