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A semantic measure of online review helpfulness and the importance of message entropy · Study

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ArticleA semantic measure of online review helpfulness and the importance of message entropy

Jorge E. Fresneda2019

Article2019

A semantic measure of online review helpfulness and the importance of message entropy

Jorge E. Fresneda · David Gefen

97 citations·0/0 files stored·Decision Support Systems

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Digital Marketing and Social Media Sentiment Analysis and Opinion Mining Expert finding and Q&A systems

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References

2003Trust and TAM in Online Shopping: An Integrated Model1 2004Social Influence: Compliance and Conformity 1988The Cognitive Structure of Emotions 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?2006The Effect of Word of Mouth on Sales: Online Book Reviews 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology 1955A study of normative and informational social influences upon individual judgment.1973The processes of causal attribution.

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Year2019

Typearticle

Published2019-07-31

VenueDecision Support Systems

ISSN-L0167-9236

Languageen

Citations97

Files0 public / 0

ShelfDigital Marketing and Social Media

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doi10.1016/j.dss.2019.113117

openalex_workW2965748866

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