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Library value through user satisfaction: The case of academic libraries in Ghana

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References

2008Examining the mechanism of the value co-creation with customers271 cited
2011Academic library non/low use and undergraduate student achievement102 cited
2010Service quality and customer satisfaction in academic libraries92 cited
2002Academic library performance measures and undergraduates' library use and educational outcomes75 cited
2012Discovering the impact of library use and student performance64 cited
2011User satisfaction with academic libraries services: Academic staff and students perspectives60 cited
1995The Influence of Library Usage on Undergraduate Academic Success39 cited
2012Working together: evolving value for academic libraries32 cited
2011Describing and measuring the value of public libraries: The growth of the Internet and the evolution of library value28 cited
2016Libraries as Vehicle to Sustainable Developmental Goals (SDGs): Nigerian’s current status and outlook28 cited
2014Impact of Academic Library Services on User Satisfaction: Case Study of Sur University College, Sultanate of Oman28 cited
2007Supporting lifelong learning in public libraries across Europe24 cited
2013Use and user's satisfaction in library resources and services: A study in Tezpur University (India)22 cited
2014Communicating Library Value — The Missing Piece of the Assessment Puzzle

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20 cited

2000The role of public libraries in the expansion of literacy and lifelong learning in Sri Lanka15 cited

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2024EVALUATION OF ACADEMIC LIBRARY SERVICES AND PROGRAMS IN GHANA: INSIGHT FROM THE SD DOMBO UNIVERSITY OF BUSINESS AND INTEGRATED DEVELOPMENT STUDIES3 cited
2025Using LibQUAL to assess user satisfaction with library services at the Aloe Park South African Police Service (SAPS) National Library, Pretoria, South Africa3 cited
2025User’s Satisfaction with School Library Services: A Case of Selected Government-Aided Secondary Schools in Uganda1 cited
2022Influence of Professional Competence on Users Satisfaction of Colleges of Education Libraries in Lagos State, Nigeria1 cited
2024Repurposing university library spaces for improved learning satisfaction: The moderating role of organizational size1 cited