INFLUENCE OF JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT ON LEADER MEMBER EXCHANGE AND EMPOWERMENT OF BEHAVIOR IN ORGANIZATION

Abstract

The purpose of this study was to find out job satisfaction and organizational commitment mediating the influence of leader member exchange and empowerment of the organization citizenship behavior on employees of PT Bank BRI Gajah Mada Branch Denpasar.Samples taken were 161 employees.The analysis technique used is SEM partial least square (PLS) analysis.The results of the analysis show that the member exchange leader has a positive and significant influence on the organization citizenship behavior.Empowerment has a positive and significant influence on the organization citizenship behavior.Leader member exchange has a positive and significant influence on employee job satisfaction.Empowerment has a positive and significant influence on the organization citizenship behavior.The member exchange leader has a positive and significant influence on organizational commitment.Empowerment has a positive and significant influence on organizational commitment.Job satisfaction has a positive and significant influence on organizational citizenship behavior.Organizational commitment has a positive and significant influence on organizational citizenship behavior.Job Satisfaction has a significant positive effect as a variable that is able to mediate leader member exchange, empowerment towards organizational citizenship behavior.Organizational commitment has a significant positive effect as a variable that is able to mediate leader member exchange, empowerment towards organizational citizenship behavior behavior in employees of PT Bank BRI Gajah Mada Branch Denpasar.

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