Advancing the Knowledge Base Toward A Comprehensive Model—Part 1: an Empirically Tested Performance Model

Abstract

This study, the first part of a series of research projects on advancing the knowledge base toward a comprehensive performance model, examines structural associations among performance-support systems, human behaviors, and performance and empirically tests the proposed performance model, using national government-wide representative data (2012 Federal Employee Viewpoint Survey, N = 687,687, 82 federal agencies). How the results and findings of this study contribute to theory, research, and practices supporting human behavior and successful organization performance is discussed.

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