SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Physical and digital market places – where marketing meets operations · Study

ArticleShelves

ArticlePhysical and digital market places – where marketing meets operations

Christoph Teller2019

Article2019

Physical and digital market places – where marketing meets operations

Christoph Teller · Xavier Brusset · Herbert W. Kotzab

14 citations·0/0 files stored·International Journal of Retail & Distribution Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Consumer Retail Behavior Studies Supply Chain and Inventory Management Consumer Market Behavior and Pricing

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 14 citations exist upstream.

References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1994The Commitment-Trust Theory of Relationship Marketing 1985A Conceptual Model of Service Quality and Its Implications for Future Research 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1992Measuring Service Quality: A Reexamination and Extension 2007Service-dominant logic: continuing the evolution 1994Customer Loyalty: Toward an Integrated Conceptual Framework 1984A Service Quality Model and its Marketing Implications

Cited by

2022Assessing the moderating effect of brick-and-mortar store on omnichannel retailing

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2019Examining empathy and responsiveness in a high-service contextarticle · 49 shared references 2004Service quality and marketing performance in business‐to‐business markets: exploring the mediating role of client satisfactionarticle · 13 shared references 2008Research themes, concepts and relationshipsarticle · 12 shared references 2008Customer‐employee relationshiparticle · 12 shared references 2007Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyaltyarticle · 11 shared references 2009Investigating the effects of service quality dimensions and expertise on loyaltyarticle · 11 shared references

Details

Year2019

Typearticle

Published2019-11-12

VenueInternational Journal of Retail & Distribution Management

ISSN-L0959-0552

Languageen

Citations14

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1108/ijrdm-12-2019-299

openalex_workW2985139701

Links

Imported from OpenAlex (CC0) — nothing here is generated.