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Evaluating Website Repeat Usage Using Webqual 4.0: a Guide for E-Commerce Business
12 references·0 citing·48 second hopsampled
Evaluating Website Repeat Usage Using Webqual 4.0: a Guide for E-Commerce Business (2019)Evaluating Website Repeat Usage Using Web…Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Loyalty toward online food de…Evaluation of e-commerce websites: An integrated approach under a single-valued trapezoidal neutrosophic environment (2017)Evaluation of e-commerce webs…The role of website quality and social capital in building buyers’ loyalty (2016)The role of website quality a…How social shopping retains customers? Capturing the essence of website quality and relationship quality (2016)How social shopping retains c…The Effects of Personality Traits and Website Quality on Online Impulse Buying (2015)The Effects of Personality Tr…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…A Structural Model of the Relationships Between Sport Website Quality, E-Satisfaction, and E-Loyalty (2011)A Structural Model of the Rel…The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing (2009)The Impact of Website Quality…Logistics service quality: a new way to loyalty (2008)Logistics service quality: a …WebQual: An Instrument for Consumer Evaluation of Web Sites (2007)WebQual: An Instrument for Co…The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The role played by perceived …An Evaluation of Cyber-Bookshops: The WebQual Method (2001)An Evaluation of Cyber-Booksh…Coefficient Alpha and the Internal Structure of Tests (1951)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture (2008)Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets (2017)Attitudes, Personality and Behavior (1988)A Consumer Values Orientation for Materialism and Its Measurement: Scale Development and Validation (1992)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Online impulse buying of tourism products (2016)Understanding Online Impulse Buying Behavior in Social Commerce: A Systematic Literature Review (2020)A Meta-Analysis of Online Impulsive Buying and the Moderating Effect of Economic Development Level (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Power of consumers using social media: Examining the influences of brand-related user-generated content on Facebook (2016)How smartphone advertising influences consumers' purchase intention (2018)Investigating the impact of social media advertising features on customer purchase intention (2018)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Behavioral Consequences of Service Quality (1996)Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships (2010)Logistics service design for cross-border E-commerce using Kansei engineering with text-mining-based online content analysis (2016)New Frontiers in Logistics Research: Theorizing at the Middle Range (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Alternative Ways of Assessing Model Fit (1992)A HYBRID BANKING WEBSITES QUALITY EVALUATION MODEL USING AHP AND COPRAS-G: A TURKEY CASE (2014)ANALISIS WEBSITE QUALITY, TRUST DAN LOYALTY PELANGGAN ONLINE SHOP (2014)Consumer engagement with eWOM on social media: the role of social capital (2018)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping (2010)What factors determine e-satisfaction and consumer spending in e-commerce retailing? (2017)Social Capital in the Creation of Human Capital (1988)Look to the future: Enhancing online gamer loyalty from the perspective of the theory of consumption values (2018)Increasing rates of impulsive online shopping on tourism websites (2019)Creating the best first impression: Designing online product photos to increase sales (2020)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)Consumers’ intentions to use online food delivery systems in the USA (2020)Supply chain resilience reactive strategies for food SMEs in coping to COVID-19 crisis (2021)Business Research Methods (2022)The addiction behavior of short-form video app TikTok: The information quality and system quality perspective (2022)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)From e-commerce to social commerce: A close look at design features (2012)
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References

  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,684 cited
  • 2007WebQual: An Instrument for Consumer Evaluation of Web Sites811 cited
  • 2001An Evaluation of Cyber-Bookshops: The WebQual Method459 cited
  • 2018Loyalty toward online food delivery service: the role of e-service quality and food quality436 cited
  • 2009The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing425 cited
  • 2008Logistics service quality: a new way to loyalty232 cited
  • 2016The role of website quality and social capital in building buyers’ loyalty167 cited
  • 2015The Effects of Personality Traits and Website Quality on Online Impulse Buying160 cited
  • 2011A Structural Model of the Relationships Between Sport Website Quality, E-Satisfaction, and E-Loyalty130 cited
  • 2017Evaluation of e-commerce websites: An integrated approach under a single-valued trapezoidal neutrosophic environment88 cited
  • 2016How social shopping retains customers? Capturing the essence of website quality and relationship quality70 cited

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