Leadership Styles and Organizational Citizenship Behavior: The Mediating Effect of Subordinates' Competence and Downward Influence Tactics

Lee Kim Lian · Low Guan Tui

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Job Satisfaction and Organizational Behavior Employee Performance and Management Employee Performance and Leadership

Abstract

The objective of this study is to test a theory-based model predicting the relationships between leadership styles, subordinates’ competence, downward influence tactics and outcome of organizational citizenship behavior in Malaysian-based organizations. Data was collected from 347 respondents that represent major industries like services, manufacturing, mining and construction companies. Path analysis technique was used to test the model developed. The results show that the transformational leadership style has significant positive relationship with subordinates’ organizational citizenship behavior, whereas the transactional leader style is negatively related to organizational citizenship behavior. This result illustrates the direct effects of leadership styles on the subordinates’ outcome. In addition, inspirational appeals and consultation tactics, as downward influence tactics, were found to mediate the relationship between transformational leadership and organizational citizenship behavior. Likewise, subordinates’ competence mediates the relationship between transformational leadership and consultation tactics. These results only partially support the efficacy of the influence theory, and therefore lend support to contingency theories of leadership. Implications for research and direction for future research are also discussed.

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References

1986Self-Reports in Organizational Research: Problems and Prospects 2017Exchange and Power in Social Life 1982Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models 1987Leadership and Performance beyond Expectations 1979The Social Psychology of Organizations.1977Handbook of Industrial and Organizational Psychology.1976The nature and causes of job satisfaction 1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors

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2020The role of leadership styles in organizational citizenship behavior through mediation of perceived organizational support and job satisfaction 2018Linking leadership styles to work engagement 2015Impact of Transformational Leadership on Job Performance 2017Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator 2015The Impact of Transactional and Transformational Leadership Style on Organizational Citizenship Behaviors

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