HRM Model in Tourism, Based on Dialectical Systems Theory

Abstract

A human resources management (HRM) model integrating trends \nin HRM with trends in tourism into a dialectical system by the Dialectical \nSystems Theory (DST). HRM strategy, integrated within \nthe tourism organization’s (to’s) strategy is implemented through \nfunctional strategies helping their users to achieve a requisitely \nholistic (rh) HRM strategy replacing the prevailing one-sided ones. \nto’s strategy covers: employees (1) planning, (2) acquisition and \nselection, (3) development and training, (4) diversity management, \n(5) teamwork and creativity, (6) motivation and rewarding, \n(7) stress reduction and health, (8) relationships, (9) personal \nholism, (10) well-being, (11) work and results assessment; etc. Everyone \nmatters; their synergy is crucial. An innovated HRM model \nfor TOS, which applies employees’, organizations’ rh and integrates \nnew knowledge about HRM. HRM belongs to central managers’ \ntools. Their HRM must be adapted for TOS, where employees \nare crucial.

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