SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Bringing the individual into the co-creation of value
16 references·16 citing·46 second hopsampled
Bringing the individual into the co-creation of value (2019)Bringing the individual into the co-creat…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…From the Editors: Common method variance in international business research (2010)From the Editors: Common meth…The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs (2007)The Predictive Validity of Mu…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)Why Should I Share? Examining…Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Why should i share? examining…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Brand Community (2001)Brand CommunityPerceived locus of causality and internalization: Examining reasons for acting in two domains. (1989)Perceived locus of causality …Perceived locus of causality and internalization: Examining reasons for acting in two domains. (1989)Perceived locus of causality …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The relation of empathy to prosocial and related behaviors. (1987)The relation of empathy to pr…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Self-efficacy mechanism in human agency. (1982)Self-efficacy mechanism in hu…A multidimensional approach to individual differences in empathy (1980)A multidimensional approach t…The gloomy side of value co-creation for service employees (2024)The gloomy side of value co-c…Enhancing customer perception of co-production knowledge sharing: navigating scepticism and leveraging prosociality to unlock active feedback behaviour in co-creation (2024)Enhancing customer perception…Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda (2023)Value co-destruction in touri…Service Agent Driven Co-Created Caring in Chat-Based Customer Service Encounters (2023)Service Agent Driven Co-Creat…How can value co-creation be integrated into a customer experience evaluation? (2023)How can value co-creation be …Editorial: Interdisciplinary research in services marketing (2023)Editorial: Interdisciplinary …A multi-method bibliometric review of value co-creation research (2023)A multi-method bibliometric r…The intellectual structure of customer experience research in service scholarship: a bibliometric analysis (2022)The intellectual structure of…I am. Therefore, I will? Predicting customers' willingness to co-create using five-factor theory (2022)I am. Therefore, I will? Pred…An entrepreneurial framework for value co-creation in servitization (2022)An entrepreneurial framework …‘Green’ practices and value co-creation: does guest culture make a difference? (2022)‘Green’ practices and value c…Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data (2021)Towards a Conceptual Framewor…Understanding the relationship of self-service technology quality with user adoption using SSTQUAL (2020)Understanding the relationshi…Organizational level antecedents of value co-destruction in hospitality industry: an investigation of the moderating role of employee attribution (2020)Organizational level antecede…Impact value and sustainable, well-being centred service systems (2020)Impact value and sustainable,…Authenticity, rapport and interactional justice in frontline service: the moderating role of need for uniqueness (2020)Authenticity, rapport and int…A Coefficient of Agreement for Nominal Scales (1960)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Situated Learning: Legitimate Peripheral Participation. (1994)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Knowledge sharing: A review and directions for future research (2009)Cognitive Therapy and the Emotional Disorders (1975)Self-efficacy: Toward a unifying theory of behavioral change (1978)Social Learning Theory. (1978)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)The Theory of Buyer Behavior (1971)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Service-dominant logic: reactions, reflections and refinements (2006)Customer Engagement (2011)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Situated Learning (1991)The Strength of Weak Ties (1973)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Bowling Alone: America's Declining Social Capital (1995)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Users of the world, unite! The challenges and opportunities of Social Media (2009)The Principles of Psychology (1855)Measuring individual differences in empathy: Evidence for a multidimensional approach. (1983)High Self‐Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success (2004)How Does Mindfulness Meditation Work? Proposing Mechanisms of Action From a Conceptual and Neural Perspective (2011)Mind, Self, and Society (2015)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Service-dominant logic 2025 (2016)Designing conceptual articles: four approaches (2020)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1982Self-efficacy mechanism in human agency.15,974 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1980A multidimensional approach to individual differences in empathy4,712 cited
  • 2001Brand Community3,994 cited
  • 2005Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice13,909 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2005Why should i share? examining social capital and knowledge contribution in electronic networks of practice3,534 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2010From the Editors: Common method variance in international business research3,363 cited
  • 1989Perceived locus of causality and internalization: Examining reasons for acting in two domains.3,303 cited
  • 1989Perceived locus of causality and internalization: Examining reasons for acting in two domains.3,129 cited
  • 2007The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

3,094 cited
  • 1987The relation of empathy to prosocial and related behaviors.2,667 cited
  • Cited by

    • 2022The intellectual structure of customer experience research in service scholarship: a bibliometric analysis44 cited
    • 2023Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda43 cited
    • 2020Organizational level antecedents of value co-destruction in hospitality industry: an investigation of the moderating role of employee attribution40 cited
    • 2020Authenticity, rapport and interactional justice in frontline service: the moderating role of need for uniqueness39 cited
    • 2022An entrepreneurial framework for value co-creation in servitization30 cited
    • 2023How can value co-creation be integrated into a customer experience evaluation?24 cited
    • 2022I am. Therefore, I will? Predicting customers' willingness to co-create using five-factor theory22 cited
    • 2023A multi-method bibliometric review of value co-creation research21 cited
    • 2024Enhancing customer perception of co-production knowledge sharing: navigating scepticism and leveraging prosociality to unlock active feedback behaviour in co-creation20 cited
    • 2023Editorial: Interdisciplinary research in services marketing15 cited
    • 2022‘Green’ practices and value co-creation: does guest culture make a difference?15 cited
    • 2023Service Agent Driven Co-Created Caring in Chat-Based Customer Service Encounters15 cited
    • 2020Impact value and sustainable, well-being centred service systems14 cited
    • 2021Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data14 cited
    • 2020Understanding the relationship of self-service technology quality with user adoption using SSTQUAL12 cited
    • 2024The gloomy side of value co-creation for service employees12 cited