References

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• 1983Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement4,602 cited
• 1990Handbook of social psychology2,354 cited
• 1981Personal involvement as a determinant of argument-based persuasion.1,933 cited
• 1979Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses.1,531 cited
• 1998Attitude change: Multiple roles for persuasion variables.1,003 cited
• 2013A Three‐Stage Adoption Process for Social Media Use in Government411 cited
• 2009MASS MEDIA ATTITUDE CHANGE: Implications of the Elaboration Likelihood Model of Persuasion409 cited
• 2015Validating a scale for citizen trust in government organizations362 cited
• 2015Unconscious Bias in Citizens’ Evaluations of Public Sector Performance252 cited
• 1989Self-Referencing201 cited
• 2015Interpreting Performance Information: Motivated Reasoning or Unbiased Comprehension188 cited
• 2012Branding in Governance and Public Management157 cited
• 2015Perceptions of Public and Private Performance: Evidence from a Survey Experiment154 cited
• 2015Public Opinion and Public Sector Performance: Are Individuals’ Beliefs About Performance Evidence-Based or the Product of Anti–Public Sector Bias?