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Shopping Mall Attributes: Tourist Satisfaction and Loyalty
16 references·0 citing·45 second hopsampled
Shopping Mall Attributes: Tourist Satisfaction and Loyalty (2019)Shopping Mall Attributes: Tourist Satisfa…The effect of atmosphere on customer engagement in upscale hotels: An application of S-O-R paradigm (2018)The effect of atmosphere on c…Understanding consumer behavior regarding luxury fashion goods in India based on the theory of planned behavior (2017)Understanding consumer behavi…The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience (2017)The impact of servicescape on…Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns (2017)Shopper-Facing Retail Technol…Factors Influencing Selection of Shopping Malls: An Exploratory Study of Consumer Perception (2017)Factors Influencing Selection…Effects of Online Shopping Values and Website Cues on Purchase Behaviour: A Study Using S–O–R Framework (2017)Effects of Online Shopping Va…Satisfaction and Loyalty From Shopping Mall Experience and Brand Personality (2015)Satisfaction and Loyalty From…Cognitive, affective and behavioural responses in mall experience (2015)Cognitive, affective and beha…Capturing the multiple facets of mall experience: Developing and validating a scale (2015)Capturing the multiple facets…Time buying and time saving: effects on service convenience and the shopping experience at the mall (2014)Time buying and time saving: …The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty (2014)The effects of transaction-sp…Shopping motivation as a moderator in the retail service evaluation (2013)Shopping motivation as a mode…Hedonic shopping motivation and co-shopper influence on utilitarian grocery shopping in superstores (2013)Hedonic shopping motivation a…Antecedents and consequences of in‐store experiences based on an experiential typology (2013)Antecedents and consequences …The impact of perceived crowding on consumers' store patronage intentions: Role of optimal stimulation level and shopping motivation (2012)The impact of perceived crowd…A Systematic Approach to Scale Development in Tourist Shopping Satisfaction (2012)A Systematic Approach to Scal…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Management dynamics in the knowledge economy (2016)A cross cultural study of gender differences in omnichannel retailing contexts (2020)Examining Structural Relationships among Night Tourism Experience, Lovemarks, Brand Satisfaction, and Brand Loyalty on “Cultural Heritage Night” in South Korea (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer emotions: Determinants and outcomes in a shopping mall (2017)A meta-analytic review of hedonic and utilitarian shopping values (2018)Greenfluencers as agents of social change: the effectiveness of sponsored messages in driving sustainable consumption (2022)A Theory of the Allocation of Time (1965)The Behavioral Consequences of Service Quality (1996)Linking service convenience to satisfaction: dimensions and key moderators (2017)Impact of online convenience on generation Z online impulsive buying behavior: The moderating role of social media celebrity (2022)On the Evaluation of Structural Equation Models (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers’ Spending (2017)How Positive and Negative Electronic Word of Mouth (eWOM) Affects Customers’ Intention to Use Social Commerce? A Dual-Stage Multi Group-SEM and ANN Analysis (2022)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Progress in Shopping Tourism (2015)Shopping destinations and trust – Tourist attitudes: Scale development and validation (2016)Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism: A case of Jeju Island (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Corporate digital responsibility (2019)The future of in-store technology (2019)How Technology is Changing Retail (2020)The theory of planned behavior (1991)Brand prominence and social status in luxury consumption: A comparison of emerging and mature markets (2017)Assessing the moderating effect of subjective norm on luxury purchase intention: a study of Gen Y consumers in India (2020)Luxury fashion consumption in sharing economy: A study of Indian millennials (2020)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Principles and Practice of Structural Equation Modeling (2012)Green hotel brands in Malaysia: perceived value, cost, anticipated emotion, and revisit intention (2019)Impact of online convenience on mobile banking adoption intention: A moderated mediation approach (2020)Sample Size for Survey Research: Review and Recommendations (2020)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Tourism-based customer engagement: the construct, antecedents, and consequences (2019)The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms (2020)Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience (2022)The Influence of Online Shopping Values and Web Atmospheric Cues on E-Loyalty: Mediating Role of E-Satisfaction (2018)Factors Affecting Online Impulsive Buying Behavior: A Stimulus Organism Response Model Approach (2019)Understanding consumers' showrooming behaviour: a stimulus–organism–response (S-O-R) perspective (2020)
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References

  • 2017Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns601 cited
  • 2017The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience282 cited
  • 2018The effect of atmosphere on customer engagement in upscale hotels: An application of S-O-R paradigm247 cited
  • 2013Hedonic shopping motivation and co-shopper influence on utilitarian grocery shopping in superstores178 cited
  • 2017Understanding consumer behavior regarding luxury fashion goods in India based on the theory of planned behavior176 cited
  • 2012A Systematic Approach to Scale Development in Tourist Shopping Satisfaction173 cited
  • 2017Effects of Online Shopping Values and Website Cues on Purchase Behaviour: A Study Using S–O–R Framework109 cited
  • 2014Time buying and time saving: effects on service convenience and the shopping experience at the mall97 cited
  • 2012The impact of perceived crowding on consumers' store patronage intentions: Role of optimal stimulation level and shopping motivation96 cited
  • 2015Satisfaction and Loyalty From Shopping Mall Experience and Brand Personality95 cited
  • 2015Cognitive, affective and behavioural responses in mall experience92 cited
  • 2013Antecedents and consequences of in‐store experiences based on an experiential typology85 cited
  • 2014The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty

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84 cited
  • 2017Factors Influencing Selection of Shopping Malls: An Exploratory Study of Consumer Perception50 cited
  • 2013Shopping motivation as a moderator in the retail service evaluation50 cited
  • 2015Capturing the multiple facets of mall experience: Developing and validating a scale47 cited
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