FEEDBACK ENVIRONMENT IN THE WORKPLACE: IMPLICATIONS FOR INTRINSIC MOTIVATION

Abstract

ABSTRACT Most of the leaders see the importance of motivation in the workplace, but when it comes to providing the feedback that fuel it, they often fall short. This study intended to determine the significant relationship between feedback environment and intrinsic motivation in the Malaysia construction industry. Specifically, the objective of the study was to identify the significant influence of feedback environment towards intrinsic motivation within the construction industry. The study targeted on 50 employees from the construction industry in Kuching using random sampling technique. Data was collected using the questionnaire method. Pearson’s correlation and linear regression analysis techniques were used to analyze the data collected. The results showed that there was a strong significant and positive relationship between feedback source credibility, feedback quality, feedback delivery, constructive feedback, and feedback seeking with intrinsic motivation dimension. The study further identified that the significant influence between feedback environment towards intrinsic motivation within the organization and the results have proven that several of feedback environment dimensions has a significant influence towards the intrinsic motivation such as feedback quality, feedback delivery and constructive feedback. Thus, the study concluded that there is a significant relationship between feedback environment and intrinsic motivation and on the other the hand feedback environment has significant influence towards intrinsic motivation.

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