Article2020

The paradoxical mechanisms of high‐performance work systems (HPWSs) on perceived workload: A dual‐path mediation model

Fang Liu · Irene Hau‐Siu Chow · Weichun Zhu

37 citations0/0 files storedHuman Resource Management Journal

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

Abstract We invoke conservation of resources theory to present an integrative model that simultaneously examines the positive and negative effects of employee‐experienced high‐performance work systems (experienced‐HPWSs) on perceived workload (PW). Analysis of three‐wave, time‐lagged data from 368 employees of four major state‐owned commercial banks in China revealed that experienced‐HPWSs positively predict perceived organisational support, which in turn decreases PW. Experienced‐HPWSs positively predict psychological empowerment, which in turn increases PW. The positive influence of psychological empowerment on PW is stronger than the negative influence of perceived organisational support on PW, indicating that resource loss is more salient than resource gain. This dual‐path mediation model increases our understanding of the mechanisms through which HPWSs influence PW and highlights the coexistence of opposite impacts during the process.

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References

1989Conservation of resources: A new attempt at conceptualizing stress.1981The Framing of Decisions and the Psychology of Choice 2001The job demands-resources model of burnout.1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.2002Perceived organizational support: A review of the literature.1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.1986Perceived organizational support.1996MODES OF THEORIZING IN STRATEGIC HUMAN RESOURCE MANAGEMENT: TESTS OF UNIVERSALISTIC, CONTINGENCY, AND CONFIGURATIONS. PERFORMANCE PREDICTIONS.

Cited by

2024The impact of GHRM practices on employee workplace outcomes and organizational pride: a conservation of resource theory perspective 2020Mediating effects of person–environment fit on the relationship between high-performance human resource practices and firm performance 2021Creating Reasonable Workload to Enhance Public Employee Job Satisfaction: The Role of Supervisor Support, Co-Worker Support, and Tangible Job Resources 2022Effect of Interpersonal Injustice on Knowledge Hiding Behavior: Moderating Role of High-Performance Work Stress

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