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Influence of service quality in sharing economy: Understanding customers’ continuance intention of bicycle sharing

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References

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2000Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior14,353 cited
1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
1998Initial Trust Formation in New Organizational Relationships

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3,059 cited

1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited

1988Models of Consumer Satisfaction Formation: An Extension2,237 cited

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