Job Satisfaction of Professional Librarians and Library Staff

Abstract

Job satisfaction is a crucial piece of workplace behavior and productivity. This study sought to understand the levels of job satisfaction of librarians and library staff from all types of libraries and positions and to determine what factors influenced their job satisfaction. A total of 770 respondents completed the Job Satisfaction Survey (JSS). No differences were found between librarians and library staff or by gender, race, library type, position in the library, and library work performed. Strength of identification with current library was found to significantly influence job satisfaction and accounted for 31% of the variance in job satisfaction. Several key factors were found that influenced respondents’ job satisfaction. These include strength of identification with their current library, and culture & work environment; colleagues; leadership; pay; diversity & inclusivity; workload; meaningful work; external recognition of the value of the library; and being personally valued & appreciated.

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