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Shaping Emotional Labor Practices in the Sharing Economy
16 references·2 citing·47 second hop
Shaping Emotional Labor Practices in the Sharing Economy (2020)Shaping Emotional Labor Practices in the …Ecosystem as Structure (2016)Ecosystem as StructureThe sharing economy: Why people participate in collaborative consumption (2015)The sharing economy: Why peop…The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown? (2012)The reliability of a two-item…Three Approaches to Qualitative Content Analysis (2005)Three Approaches to Qualitati…Consumer Culture Theory (CCT): Twenty Years of Research (2005)Consumer Culture Theory (CCT)…WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY. (2003)WHEN "THE SHOW MUST GO ON": S…Emotional Labor and Burnout: Comparing Two Perspectives of “People Work” (2002)Emotional Labor and Burnout: …Emotion regulation: Affective, cognitive, and social consequences (2002)Emotion regulation: Affective…Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional regulation in the w…The Emerging Field of Emotion Regulation: An Integrative Review (1998)The Emerging Field of Emotion…Social influence: Social norms, conformity and compliance. (1998)Social influence: Social norm…The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)The Dimensions, Antecedents, …Self and Collective: Cognition and Social Context (1994)Self and Collective: Cognitio…Emotional Labor in Service Roles: The Influence of Identity (1993)Emotional Labor in Service Ro…Organizational citizenship behavior: Its nature and antecedents. (1983)Organizational citizenship be…The measurement of organizational commitment (1979)The measurement of organizati…‘Platform stress’: exploring a new type of stress in the sharing economy (2023)‘Platform stress’: exploring …Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy (2022)Happy Hosts? Hedonic and Euda…Coefficient Alpha and the Internal Structure of Tests (1951)Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Statistical Theories of Mental Test Scores (1969)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. 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References

  • 2005Three Approaches to Qualitative Content Analysis44,511 cited
  • 1998The Emerging Field of Emotion Regulation: An Integrative Review9,898 cited
  • 1979The measurement of organizational commitment8,817 cited
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  • 1983Organizational citizenship behavior: Its nature and antecedents.3,829 cited
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  • 2015The sharing economy: Why people participate in collaborative consumption3,436 cited
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  • 2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.

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2,283 cited
  • 1994Self and Collective: Cognition and Social Context2,252 cited
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    • 2022Happy Hosts? Hedonic and Eudaimonic Wellbeing in the Sharing Economy15 cited
    • 2023‘Platform stress’: exploring a new type of stress in the sharing economy13 cited