ORGANIZATIONAL SILENCE: A SURVEY ON EMPLOYEES WORKING IN A CHAIN HOTEL

Rüya Ehtíyar · Melek Zubaroğlu Yanardağ

52 citations0/0 files storedTourism and hospitality management

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Job Satisfaction and Organizational Behavior Knowledge Management and Sharing Organizational Management and Innovation

Abstract

The purpose of this study is to research reasons of silence in organizations, its effects, results and applications which can minimize or remove silence by explaining silence concept. Other purpose is to measure attitudes of managers and employees towards silence climate in organizations. In this sense, Questionnaires were applied a chain hotel company which has 3 hotels in Antalya, 278 questionnaires were delivered and 135 of them were taken. Questionnaire data was analyzed, and according to the results, some implications were proposed.

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References

1974Organizational commitment, job satisfaction, and turnover among psychiatric technicians.2003Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*2003An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why*2005Antecedents and consequences of organisational silence: an empirical investigation 2005Breaking the Silence Culture: Stimulation of Participation and Employee Opinion Withholding Cross-nationally 2003Is silence killing your company?

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2020Organizational silence, organizational commitment and creativity: The case of directors of Islamic Azad University of Khorasan Razavi 2015Örgutsel Sessizlik ile Kişilik ve Yaşam Doyumu Etkileşimi: Kamu Sektörunde Bir Araştırma 2018The Relationship Between Organizational Silence and Organizational Happiness Levels of School Principals and Teachers: The Sample of Şanlıurfa Province

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