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Cited by

• 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
• 2005Building Understanding of the Domain of Consumer Vulnerability895 cited
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• 2013Consumer behaviour in tourism: Concepts, influences and opportunities776 cited
• 2013Why Are Job Seekers Attracted by Corporate Social Performance? Experimental and Field Tests of Three Signal-Based Mechanisms726 cited
• 1998An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation661 cited
• 1998Guidelines for Selecting or Modifying Logos655 cited
• 2004What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty643 cited
• 2010Identity-Based Motivation: Implications for Intervention542 cited
• 1992The Impact of Humor in Advertising: A Review532 cited
• 2013The Visual Dimension in Organizing, Organization, and Organization Research: Core Ideas, Current Developments, and Promising Avenues499 cited
• 2008A meta-analysis of humor in advertising498 cited
• 2011