The impact of human resource practices on employee engagement in the airline industry

Uju Violet Alola · Rawan Alafeshat

45 citations0/0 files storedJournal of Public Affairs

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

The impact of recruitment and training on employees increases psychological state, commitment, and employee attachment to the organization. Several researchers have continuously, for several decades, investigated the effect of recruitment and selection and the robust impact on employees; nevertheless, the effect of human resources practices on both the employees' satisfaction and retention as parameters of the organization performance cannot be overemphasized. Drawing from Social Exchange Theory (SET), the study identifies the significance of human resource practices (selecting and recruitment, training, and development) on employees. 277 questionnaires were collected from six private airline employees in Jordan. The hypotheses, validity, and reliability were tested through Structural Equation Modeling (SEM). The findings indicate that proper selecting and recruitment and training have a significant impact on organization. Also, Employee Engagement (EE) plays a mediating role on model variables. The study further indicates that employee engagement partially mediates the relationship between variables. Cross‐sectional data collection was employed; therefore, generalizing the findings should be done with caution. This study is of importance to human resources managers and policymakers to understand the significant impact of HR practices, attracting effective and efficient employees.

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References

2005Social Exchange Theory: An Interdisciplinary Review 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 2004Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study 2011An assessment of the use of partial least squares structural equation modeling in marketing research 2006The Measurement of Work Engagement With a Short Questionnaire 2004Handbook of social psychology 1999A Handbook of Human Resource Management Practice 2003Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work.

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