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Return Window Decision in A Distribution Channel

16 references·16 citing·38 second hopsampled

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References

1983Managing Channel Profits1,117 cited
1985Optimal Pricing and Return Policies for Perishable Commodities1,019 cited
2008Optimal Pricing and Return Policies for Perishable Commodities817 cited
1997Manufacturer's Return Policies and Retail Competition467 cited
2008Consumer Returns Policies and Supply Chain Performance462 cited
1995Signaling Quality with a Money-Back Guarantee: The Role of Transaction Costs442 cited
2006Time Value of Commercial Product Returns408 cited
2005Channel Coordination in the Presence of a Dominant Retailer322 cited
2009Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns261 cited
1998Product Line Design for a Distribution Channel260 cited
2006Supply Chain Coordination for False Failure Returns253 cited
2012Consumer Heterogeneity, Product Quality, and Distribution Channels230 cited
2011Managing Consumer Returns in a Competitive Environment228 cited
2012Money-Back Guarantees: Helping the Low-Quality Retailer200 cited
2010Optimal Reverse Channel Structure for Consumer Product Returns192 cited

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2016

Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers’ Return Policy Decisions

169 cited

Cited by

2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysis84 cited
2022A study about return policies in the presence of consumer social learning44 cited
2022Will providing return-freight-insurances do more good than harm to dual-channel e-commerce retailers?44 cited
2022Return freight insurance strategies for the online retailer and insurance company33 cited
2022Platform Operations With Consumer Returns Windows: Reselling Mode Versus Marketplace Mode29 cited
2024Online Retailing Operations: Is It Wise to Offer Free Sample Trial and Money-Back Guarantee Together?27 cited
2023Manufacturer’s quality improvement and Retailer’s In-store service in the presence of customer returns26 cited
2024Managing consumer bracketing purchases: Optimal return policy analysis22 cited
2022Commission, product quality and return policy in agency selling21 cited
2024Returns policy, in-store service, and contract strategies in the presence of customer returns18 cited
2022Marketplace or reselling: the pricing decisions and face value of the coupons under the Cap‐and‐Trade regulation17 cited
2024Managing physical inventory and return policies for omnichannel retailing15 cited
2022The impact of online referral services on cooperation modes between brander and platform14 cited
2022Welfare promoter or profit obstructor? The role of return-freight insurance in online retailing14 cited
2024Return strategies and channel pricing in omni-channel retail considering heterogeneous customer perceptions14 cited
2023Value‐added service decision and coordination under fresh produce e‐commerce considering order cancelation13 cited