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Artificial intelligence and big data in tourism: a systematic literature review
16 references·1 citing·50 second hopsampled
Artificial intelligence and big data in tourism: a systematic literature review (2020)Artificial intelligence and big data in t…Tourism demand forecasting: A deep learning approach (2019)Tourism demand forecasting: A…Progress on robotics in hospitality and tourism: a review of the literature (2019)Progress on robotics in hospi…What makes tourists feel negatively about tourism destinations? Application of hybrid text mining methodology to smart destination management (2017)What makes tourists feel nega…Virtual Reality and Implications for Destination Marketing (2017)Virtual Reality and Implicati…Forecasting tourism demand with composite search index (2016)Forecasting tourism demand wi…Airbnb: the future of networked hospitality businesses (2016)Airbnb: the future of network…When Location Meets Social Multimedia (2015)When Location Meets Social Mu…SoCoMo marketing for travel and tourism: Empowering co-creation of value (2015)SoCoMo marketing for travel a…Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015)Hospitality and Tourism Onlin…Progress on information and communication technologies in hospitality and tourism (2014)Progress on information and c…A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites (2014)A genetic algorithm-based lea…Developing a hybrid intelligent model for forecasting problems: Case study of tourism demand time series (2013)Developing a hybrid intellige…SVR with hybrid chaotic genetic algorithms for tourism demand forecasting (2010)SVR with hybrid chaotic genet…Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Progress in information techn…Predicting tourism demand using fuzzy time series and hybrid grey theory (2003)Predicting tourism demand usi…A comparison of three different approaches to tourist arrival forecasting (2003)A comparison of three differe…How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem (2020)How does artificial intellige…Book Review: Time Series Analysis: Forecasting and Control (1977)Time Series Analysis: Forecasting and Control. (1978)Tourism demand modelling and forecasting—A review of recent research (2007)Analysis of international tourist arrivals in China: The role of World Heritage Sites (2009)Time series analysis forecasting and control (2009)A review of research on tourism demand forecasting: Launching the Annals of Tourism Research Curated Collection on tourism demand forecasting (2019)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)How Competitive Forces Shape Strategy (1989)Strategy and the Internet. (2001)Role of social media in online travel information search (2009)Social Media in Tourism and Hospitality: A Literature Review (2013)Smart tourism: foundations and developments (2015)The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea (2010)Progress and development of information and communication technologies in hospitality (2011)Perceptions of museum podcast tours: Effects of consumer innovativeness, Internet familiarity and podcasting affinity on performance expectancies (2012)Real-time co-creation and nowness service: lessons from tourism and hospitality (2019)Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article (2019)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Users of the world, unite! The challenges and opportunities of Social Media (2009)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)The antecedents of customer satisfaction and dissatisfaction toward various types of hotels: A text mining approach (2016)Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation (2019)Evolving to a New Dominant Logic for Marketing (2003)Co-creation experiences: The next practice in value creation (2004)Smart hospitality—Interconnectivity and interoperability towards an ecosystem (2017)Technological disruptions in services: lessons from tourism and hospitality (2019)Co‐creating unique value with customers (2004)The sharing economy: Why people participate in collaborative consumption (2015)The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)When Tourists Move In: How Should Urban Planners Respond to Airbnb? (2017)Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model (2018)Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading? (2020)In Search of Attention (2011)Business Intelligence and Analytics: From Big Data to Big Impact (2012)Big data: a revolution that will transform how we live, work, and think (2013)Artificial intelligence in tourism and hospitality: Bibliometric analysis and research agenda (2022)Predicting the Present with Google Trends (2012)An optimized model using LSTM network for demand forecasting (2020)The good, the bad and the ugly on COVID-19 tourism recovery (2020)Forecasting: theory and practice (2022)MINERVA: a second-generation museum tour-guide robot (2003)Artificial intelligence in supply chain management: theory and applications (2009)Brave new world: service robots in the frontline (2018)Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services (2019)Artificial intelligence: a systematic review of methods and applications in hospitality and tourism (2021)Case Study Research (2004)Theory Building From Cases: Opportunities And Challenges (2007)The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective (2022)To trust or not to trust? An assessment of trust in AI-based systems: Concerns, ethics and contexts (2022)The challenges of digital transformation in healthcare: An interdisciplinary literature review, framework, and future research agenda (2023)
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References

  • 2008Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research3,833 cited
  • 2014Progress on information and communication technologies in hospitality and tourism747 cited
  • 2015Hospitality and Tourism Online Reviews: Recent Trends and Future Directions648 cited
  • 2016Airbnb: the future of networked hospitality businesses580 cited
  • 2015SoCoMo marketing for travel and tourism: Empowering co-creation of value544 cited
  • 2019Tourism demand forecasting: A deep learning approach486 cited
  • 2019Progress on robotics in hospitality and tourism: a review of the literature439 cited
  • 2016Forecasting tourism demand with composite search index393 cited
  • 2003A comparison of three different approaches to tourist arrival forecasting328 cited
  • 2010SVR with hybrid chaotic genetic algorithms for tourism demand forecasting264 cited
  • 2003Predicting tourism demand using fuzzy time series and hybrid grey theory201 cited
  • 2017What makes tourists feel negatively about tourism destinations? Application of hybrid text mining methodology to smart destination management198 cited
  • 2015When Location Meets Social Multimedia183 cited
  • 2017Virtual Reality and Implications for Destination Marketing135 cited

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  • 2014A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites114 cited
  • 2013Developing a hybrid intelligent model for forecasting problems: Case study of tourism demand time series109 cited
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    • 2020How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem351 cited