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Revisiting the ‘university image model’ for higher education institutions’ sustainability
16 references·11 citing·37 second hop
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(2000)Strategic Brand Management: B…Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)Organizational Citizenship Be…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …The Self-Regulation of Attitudes, Intentions, and Behavior (1992)The Self-Regulation of Attitu…Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach (1989)Consumer Perceptions of Inter…Exchange and Power in Social Life. (1965)Exchange and Power in Social …The influence of service quality on student satisfaction and student loyalty in Vietnam: the moderating role of the university image (2024)The influence of service qual…Workplace Spirituality as an Alternative Model for Promoting Commitment to Change and Change-Oriented Organisational Citizenship Behaviour (2023)Workplace Spirituality as an …Recommendations to align higher education teaching with the UN sustainability goals – A scoping survey (2023)Recommendations to align high…The impact of COVID-19 on marketing for higher education institutions in developing countries: the case of Lebanon (2022)The impact of COVID-19 on mar…Strategies, benefits and barriers– a systematic literature review of student co-creation in higher education (2022)Strategies, benefits and barr…Marketing education to international students: A systematic literature review and future research agenda (2022)Marketing education to intern…Factors affecting the success of marketing in higher education: a relationship marketing perspective (2022)Factors affecting the success…A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations (2022)A service-dominant logic of c…The Role of Co-Creating Value and Its Outcomes in Higher Education Marketing (2021)The Role of Co-Creating Value…Measuring COVID-19’s impact on international HE students and intervention satisfaction: implications for marketing theory and practice (2021)Measuring COVID-19’s impact o…The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions (2020)The influence of course exper…Building Strong Brands (1995)The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)Brands and Branding: Research Findings and Future Priorities (2006)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Self-Reports in Organizational Research: Problems and Prospects (1986)Ethical leadership: A social learning perspective for construct development and testing (2005)Ethical leadership: A review and future directions (2006)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)lavaan : An R Package for Structural Equation Modeling (2012)Testing measurement invariance of composites using partial least squares (2016)An updated and expanded assessment of PLS-SEM in information systems research (2017)Partial Least Squares Structural Equation Modeling (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural Equations with Latent Variables. 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this work references cited by second hop

References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
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  • 1965Exchange and Power in Social Life.13,624 cited
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  • 1997Strategic Brand Management: Building, Measuring, and Managing Brand Equity4,788 cited
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  • 1992The Self-Regulation of Attitudes, Intentions, and Behavior2,185 cited
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  • 2012Customer value co-creation behavior: Scale development and validation1,675 cited

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  • 2001Corporate reputation: seeking a definition911 cited
  • 2013A Primer on Partial Least Squares Structural Equation Modeling873 cited
  • Cited by

    • 2023Recommendations to align higher education teaching with the UN sustainability goals – A scoping survey71 cited
    • 2020The influence of course experience, satisfaction, and loyalty on students’ word-of-mouth and re-enrolment intentions54 cited
    • 2024The influence of service quality on student satisfaction and student loyalty in Vietnam: the moderating role of the university image48 cited
    • 2022Strategies, benefits and barriers– a systematic literature review of student co-creation in higher education37 cited
    • 2021The Role of Co-Creating Value and Its Outcomes in Higher Education Marketing33 cited
    • 2022Factors affecting the success of marketing in higher education: a relationship marketing perspective30 cited
    • 2023Workplace Spirituality as an Alternative Model for Promoting Commitment to Change and Change-Oriented Organisational Citizenship Behaviour25 cited
    • 2021Measuring COVID-19’s impact on international HE students and intervention satisfaction: implications for marketing theory and practice24 cited
    • 2022The impact of COVID-19 on marketing for higher education institutions in developing countries: the case of Lebanon23 cited
    • 2022A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations21 cited
    • 2022Marketing education to international students: A systematic literature review and future research agenda15 cited