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ArticleCustomer capabilities for solution offerings in business markets

Laura Elgeti2020

Article2020

Customer capabilities for solution offerings in business markets

Laura Elgeti · Ilias Danatzis · Michael Kleinaltenkamp

25 citations·0/0 files stored·Industrial Marketing Management

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Service and Product Innovation Customer Service Quality and Loyalty Innovation and Knowledge Management

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1997Dynamic capabilities and strategic management 2007Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance 2000Dynamic capabilities: what are they?1993The cornerstones of competitive advantage: A resource‐based view 2002Systematic combining: an abductive approach to case research 2003The dynamic resource‐based view: capability lifecycles

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Year2020

Typearticle

Published2020-07-08

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations25

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.indmarman.2020.05.032

openalex_workW3041541003

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