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Customer capabilities for solution offerings in business markets
16 references·5 citing·30 second hop
Customer capabilities for solution offerings in business markets (2020)Customer capabilities for solution offeri…The SAGE handbook of organizational research methods (2009)The SAGE handbook of organiza…Producing a systematic review. (2009)Producing a systematic review.Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Rethinking Customer Solutions…Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Explicating dynamic capabilit…Effectiveness and efficiency of search methods in systematic reviews of complex evidence: audit of primary sources (2005)Effectiveness and efficiency …Firm resources and sustained competitive advantage (2004)Firm resources and sustained …The dynamic resource‐based view: capability lifecycles (2003)The dynamic resource‐based vi…Systematic combining: an abductive approach to case research (2002)Systematic combining: an abdu…Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view (2001)Resource-based theories of co…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Research Note: How Valuable are Organizational Capabilities? (1994)Research Note: How Valuable a…The cornerstones of competitive advantage: A resource‐based view (1993)The cornerstones of competiti…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …A theory of personality : the psychology of personal constructs (1963)A theory of personality : the…How salespeople adapt communication of customer value propositions in business markets (2023)How salespeople adapt communi…A configurational approach to understanding relationship characteristics in differing levels of servitization (2023)A configurational approach to…What drives the implementation of customer success management? Antecedents of customer success management from suppliers' and customers' perspectives (2022)What drives the implementatio…Unrealized solutions in business markets (2022)Unrealized solutions in busin…How business customers judge customer success management (2021)How business customers judge …The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Using case methods in the study of contemporary business networks (2004)Critical realism in case study research (2009)Research Methods in Business Studies (2020)A resource‐based view of the firm (1984)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Theory of Economic Development (2003)The Nature of the Firm (1937)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Business Models, Business Strategy and Innovation (2009)The Business Model: Recent Developments and Future Research (2011)Understanding digital transformation: A review and a research agenda (2019)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)An Evolutionary Theory of Economic Change. (1983)Understanding dynamic capabilities (2003)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Conducting systematic literature reviews and bibliometric analyses (2019)The resource-based view of the firm: Ten years after 1991 (2001)Dynamic capabilities: A review and research agenda (2007)Corporate responsibility and financial performance: the role of intangible resources (2009)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Strategic assets and organizational rent (1993)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 2007Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance16,758 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 1993The cornerstones of competitive advantage: A resource‐based view10,742 cited
  • 2002Systematic combining: an abductive approach to case research4,931 cited
  • 2003The dynamic resource‐based view: capability lifecycles4,550 cited
  • 2001Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view3,938 cited
  • 2009The SAGE handbook of organizational research methods2,127 cited
  • 2009Producing a systematic review.2,063 cited
  • 2005Effectiveness and efficiency of search methods in systematic reviews of complex evidence: audit of primary sources2,042 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 1994Research Note: How Valuable are Organizational Capabilities?1,897 cited
  • 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes

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1,376 cited
  • 1963A theory of personality : the psychology of personal constructs1,247 cited
  • Cited by

    • 2021How business customers judge customer success management49 cited
    • 2022What drives the implementation of customer success management? Antecedents of customer success management from suppliers' and customers' perspectives36 cited
    • 2023A configurational approach to understanding relationship characteristics in differing levels of servitization20 cited
    • 2022Unrealized solutions in business markets20 cited
    • 2023How salespeople adapt communication of customer value propositions in business markets13 cited