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Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector
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Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector (2020)Change or perish: Examining the role of h…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Human, Social, and Now Positive Psychological Capital Management: (2004)Human, Social, and Now Positi…Benchmarking Marketing Capabilities for Sustainable Competitive Advantage (2004)Benchmarking Marketing Capabi…The role of social and human capital among nascent entrepreneurs (2003)The role of social and human …Return on Marketing: Using Customer Equity to Focus Marketing Strategy (2003)Return on Marketing: Using Cu…Marketing Research: An Applied Approach (2000)Marketing Research: An Applie…Dynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development (1999)The Human Resource Architectu…Survival of the Fittest? Entrepreneurial Human Capital and the Persistence of Underperforming Firms (1997)Survival of the Fittest? Entr…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Discovering how digital attitudes, control, self-efficacy and social norms influence the digital behavior decision-making of leisure and recreation activities participants (2025)Discovering how digital attit…Bibliometric Exploration of Human Resource Innovation in the Tourism Industry (2025)Bibliometric Exploration of H…International dynamic marketing capabilities: developments and a research agenda (2024)International dynamic marketi…Intellectual capital and organisational resilience in tourism and hotel businesses: do organisational agility and innovation matter? (2024)Intellectual capital and orga…Excellent Service Based on Human Capital and Leader Mindfulness (Survey of Sharia Hotel Employees in Bandung) (2024)Excellent Service Based on Hu…Tourism and Hospitality Internships in Higher Education: A Competency-Based Framework (2023)Tourism and Hospitality Inter…Entrepreneurial leadership fostering service innovation in the hospitality firms: the roles of knowledge acquisition, market-sensing capability and competitive intensity (2023)Entrepreneurial leadership fo…BRAND ATTACHMENT, BRAND EXPERIENCE, BRAND IMAGE, PERCIEVED QUALITY, PERCEIVED VALUE, AND BRAND LOYALTY (2023)BRAND ATTACHMENT, BRAND EXPER…Achieving market performance via industry 4.0 enabled dynamic marketing capability, sustainable human resource management, and circular product design (2023)Achieving market performance …Effects of brand innovation and marketing dynamic capability on the performance of international hotels (2022)Effects of brand innovation a…Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? The role of wisdom leadership and job embeddedness (2022)Does dysfunctional customer b…What’s next in talent management? (2021)What’s next in talent managem…The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view (2021)The asset-light business mode…How do dynamic capabilities explain hotel performance? (2021)How do dynamic capabilities e…EXPLORING THE RELATIONSHIP BETWEEN HUMAN RESOURCES MANAGEMENT PRACTICES IN THE HOSPITALITY SECTOR AND SERVICE INNOVATION IN JORDAN: THE MEDIATING ROLE OF HUMAN CAPITAL (2021)EXPLORING THE RELATIONSHIP BE…The Strength of Weak Ties (1973)Economic Action and Social Structure: The Problem of Embeddedness (1985)Social Capital in the Creation of Human Capital (1988)Entrepreneurial Action And The Role Of Uncertainty In The Theory Of The Entrepreneur (2006)The Social Dimensions of Entrepreneurship (2009)Contextualizing Entrepreneurship—Conceptual Challenges and Ways Forward (2011)Organizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)A resource‐based view of the firm (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Firm Resources and Sustained Competitive Advantage (1991)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. 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References

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1,792 cited
  • 2004Benchmarking Marketing Capabilities for Sustainable Competitive Advantage1,626 cited
  • Cited by

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    • 2023Entrepreneurial leadership fostering service innovation in the hospitality firms: the roles of knowledge acquisition, market-sensing capability and competitive intensity63 cited
    • 2021How do dynamic capabilities explain hotel performance?62 cited
    • 2021What’s next in talent management?61 cited
    • 2024International dynamic marketing capabilities: developments and a research agenda49 cited
    • 2023Achieving market performance via industry 4.0 enabled dynamic marketing capability, sustainable human resource management, and circular product design35 cited
    • 2022Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? The role of wisdom leadership and job embeddedness34 cited
    • 2024Intellectual capital and organisational resilience in tourism and hotel businesses: do organisational agility and innovation matter?32 cited
    • 2021EXPLORING THE RELATIONSHIP BETWEEN HUMAN RESOURCES MANAGEMENT PRACTICES IN THE HOSPITALITY SECTOR AND SERVICE INNOVATION IN JORDAN: THE MEDIATING ROLE OF HUMAN CAPITAL28 cited
    • 2025Discovering how digital attitudes, control, self-efficacy and social norms influence the digital behavior decision-making of leisure and recreation activities participants20 cited
    • 2022Effects of brand innovation and marketing dynamic capability on the performance of international hotels8 cited
    • 2023BRAND ATTACHMENT, BRAND EXPERIENCE, BRAND IMAGE, PERCIEVED QUALITY, PERCEIVED VALUE, AND BRAND LOYALTY8 cited
    • 2024Excellent Service Based on Human Capital and Leader Mindfulness (Survey of Sharia Hotel Employees in Bandung)1 cited
    • 2023Tourism and Hospitality Internships in Higher Education: A Competency-Based Framework0 cited
    • 2025Bibliometric Exploration of Human Resource Innovation in the Tourism Industry0 cited