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Students' Perception of Lecturers' Competency and the Effect on Institution Loyalty: The Mediating Role of Students' Satisfaction.
12 references·1 citing·52 second hop
Students' Perception of Lecturers' Competency and the Effect on Institution Loyalty: The Mediating Role of Students' Satisfaction. (2020)Students' Perception of Lecturers' Compet…Students’ Acceptance for e-Learning and the Effects of Self-Efficacy in Malaysia (2020)Students’ Acceptance for e-Le…The effects of service quality on student loyalty: the mediating role of student satisfaction (2016)The effects of service qualit…Students-as-customers’ satisfaction, predictive retention with marketing implications (2016)Students-as-customers’ satisf…Questionnaire evaluating teaching competencies in the university environment. Evaluation of teaching competencies in the university (2015)Questionnaire evaluating teac…Unemployment among Malaysia Graduates: Graduates’Attributes, Lecturers’ Competency and Quality of Education (2014)Unemployment among Malaysia G…International Standard Classification of Occupations (ISCO) (2014)International Standard Classi…Factors affecting students’ intentions to study at universities adopting the “student-as-customer” concept (2014)Factors affecting students’ i…Professional competence of teachers: Effects on instructional quality and student development. (2013)Professional competence of te…Conceptual Model of Student Satisfaction in Higher Education (2007)Conceptual Model of Student S…Measuring student satisfaction at a UK university (2006)Measuring student satisfactio…On Competence: A Critical Analysis of Competence-Based Reforms in Higher Education (1980)On Competence: A Critical Ana…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Student Satisfaction in Hospitality and Tourism Programs: The Interplay of Lecturer Competency and Institutional Reputation (2025)Student Satisfaction in Hospi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)University Social Responsibility and Brand Image of Private Universities in Bangkok (2015)The relationships between brand association, trust, commitment, and satisfaction of higher education institutions (2017)The student as customer and quality in higher education (2020)Those Who Understand: Knowledge Growth in Teaching (1986)Knowledge and Teaching:Foundations of the New Reform (1987)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Generic dimensions of teaching quality: the German framework of Three Basic Dimensions (2018)The effects of teacher competence on student outcomes in elementary science education: The mediating role of teaching quality (2019)Teacher job satisfaction: the importance of school working conditions and teacher characteristics (2020)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. 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(1994)A framework for analysing higher education performance: students' satisfaction, perceived learning outcomes, and dropout intentions (2013)Her majesty the student: marketised higher education and the narcissistic (dis)satisfactions of the student-consumer (2016)Student evaluations of teaching are an inadequate assessment tool for evaluating faculty performance (2017)Structural Equation Modeling: A Second Course (2007)Nonnormaland Categorical Data in Structural Equation Modeling (2013)Comparative study of Staff Development Practices and Lecturers' Job performance between Nigerian and Pakistani Universities (2019)Aprendizaje Basado en Competencias: desarrollo e implantación en el ámbito universitario (2020)The Impact of Lecture and Interactive Methods on Student’s English Competency (2020)Competence at Work: Models for Superior Performance (1993)Designing and Conducting Mixed Methods Research (2007)Qualitative Research: A Guide to Design and Implementation (2009)Factors Influencing Unemployment among Fresh Graduates: A Case Study in Klang Valley, Malaysia (2018)Psychological Capital and Career Outcomes among Final Year University Students: the Mediating Role of Career Engagement and Perceived Employability (2020)Understanding the Consumers of Entrepreneurial Education: Self-Efficacy and Entrepreneurial Attitude Orientation among Youths (2022)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The influence of service quality, university image on student satisfaction and student loyalty (2019)Revisiting the ‘university image model’ for higher education institutions’ sustainability (2020)Understanding social responsibility’s influence on service quality and student satisfaction in higher education (2020)The investigation of competencies within professional domains (2002)Using an instrument to analyse competence‐based study programmes: experiences of teachers in Dutch vocational education and training (2010)Professional Competence of Vocational Teachers: a Conceptual Review (2021)The determinants of individual attitudes towards immigration (2006)Prevalence of psychiatric disorders in preschoolers (2011)Online labour index: Measuring the online gig economy for policy and research (2018)
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References

  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2013Professional competence of teachers: Effects on instructional quality and student development.1,551 cited
  • 2014International Standard Classification of Occupations (ISCO)955 cited
  • 2006Measuring student satisfaction at a UK university619 cited
  • 2007Conceptual Model of Student Satisfaction in Higher Education424 cited
  • 2016The effects of service quality on student loyalty: the mediating role of student satisfaction194 cited
  • 2014Unemployment among Malaysia Graduates: Graduates’Attributes, Lecturers’ Competency and Quality of Education161 cited
  • 1980On Competence: A Critical Analysis of Competence-Based Reforms in Higher Education155 cited
  • 2015Questionnaire evaluating teaching competencies in the university environment. Evaluation of teaching competencies in the university131 cited
  • 2014Factors affecting students’ intentions to study at universities adopting the “student-as-customer” concept60 cited
  • 2016Students-as-customers’ satisfaction, predictive retention with marketing implications55 cited
  • 2020Students’ Acceptance for e-Learning and the Effects of Self-Efficacy in Malaysia41 cited

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  • 2025Student Satisfaction in Hospitality and Tourism Programs: The Interplay of Lecturer Competency and Institutional Reputation0 cited

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