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Cited by

• 2007Word of mouth communication within online communities: Conceptualizing the online social network1,684 cited
• 2012Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories547 cited
• 2014eWOM as Source of Influence: The Impact of Participation in eWOM and Perceived Source Trustworthiness on Decision Making122 cited
• 2015How online search behavior is influenced by user-generated content on review websites and hotel interactive websites95 cited
• 2021Exploring the role of intrinsic and extrinsic CSR attributes for customers’ positive behavioural intention in the hotel industry24 cited
• 2007Message framing strategies for new and mature products17 cited
• 2010A systematic approach of conducting employee selection interview16 cited
• 2022Removing order effects from human-classified datasets: A machine learning method to improve decision making systems12 cited
• 2012Regulatory Orientation, Message Framing and Influences of Fit on Customer Behaviors1 cited