Digital transformation in human resources management: investigation of digital hrm practices of businesses

Abstract

Purpose-This study was carried out to determine the effects of changes in the digital world on Human Resources Management Practices.Methodology-Content analysis method, which is a qualitative research method, was used in the research.The data were obtained from secondary data obtained from interviews with Business executives and HR managers.In order to reach these interviews, "Digital Human Resources Management", "Digital Transformation HR", "Digital Transformation Human Resources Management", "Digital Business" titles were searched and interviews suitable for the research were included in the study.In this way, 16 (sixteen) companies formed the sample of the research.All data obtained from the search has been classified and analysed.Findings-As a result of the research, it is seen that businesses have carried many HRM Practices to digital environment.Among the digital HRM Practices that businesses use the most; Using chatbots, receiving job applications using QR code, mobile HRM applications, making data-based analysis using the dashboard, using artificial intelligence in recruitment processes.Conclusion-It has been observed that the enterprises examined within the scope of the research closely follow the digital transformation in HRM and all businesses that want to gain competitive advantage should be closely follow this digital transformation in HRM.

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