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Factors affecting online food delivery service in Bangladesh: an empirical study
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Factors affecting online food delivery service in Bangladesh: an empirical study (2020)Factors affecting online food delivery se…An Easy Guide to Factor Analysis (2014)An Easy Guide to Factor Analy…A First Course in Factor Analysis (2013)A First Course in Factor Anal…Exploratory Factor Analysis: A Five-Step Guide for Novices (2010)Exploratory Factor Analysis: …Scaling Procedures: Issues and Applications (2003)Scaling Procedures: Issues an…E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…E-LOYALTY: YOUR SECRET WEAPON ON THE WEB (2003)E-LOYALTY: YOUR SECRET WEAPON…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids (2000)Consumer Decision Making in O…Sample size in factor analysis. (1999)Sample size in factor analysi…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Factor analysis in the development and refinement of clinical assessment instruments. (1995)Factor analysis in the develo…Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria (1994)Alternative scales for measur…Relationship approach to marketing in service contexts: The marketing and organizational behavior interface (1990)Relationship approach to mark…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Relation of sample size to the stability of component patterns. (1988)Relation of sample size to th…The Application of Electronic Computers to Factor Analysis (1960)The Application of Electronic…Consumers' attitudes and purchase intentions toward food ordering via online platforms (2024)Consumers' attitudes and purc…Online consumer shopping behaviour: A review and research agenda (2023)Online consumer shopping beha…Implications of on-time delivery service with compensation for an online food delivery platform and a restaurant (2023)Implications of on-time deliv…Impact of perceived convenience, service quality and security on consumers’ behavioural intention towards online food delivery services: the role of attitude as mediator (2023)Impact of perceived convenien…Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method (2023)Barriers of food delivery app…A Systematic Review of the Causes and Consequences of Price Hikes in Bangladesh (2023)A Systematic Review of the Ca…Why Do People Resist Drone Food Delivery Services? An Innovation Resistance Theory Perspective (2022)Why Do People Resist Drone Fo…The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service (2022)The intricate relationships o…Supply Chain Sustainability during COVID-19: Last Mile Food Delivery in China (2022)Supply Chain Sustainability d…Predictors of continuance intention of online food delivery services: gender as moderator (2022)Predictors of continuance int…Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services (2022)Evaluating the role of techno…A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches (2022)A model of online food delive…Factors influencing customers' continuance usage intention of food delivery apps during COVID-19 quarantine in Mexico (2021)Factors influencing customers…Exploring the motivations to use online meal delivery platforms: Before and during quarantine (2021)Exploring the motivations to …Construction of a service quality scale for the online food delivery industry (2021)Construction of a service qua…An integrated model to decipher online food delivery app adoption behavior in the COVID-19 pandemic (2021)An integrated model to deciph…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)An examination of the determinants of customer loyalty in mobile commerce contexts (2005)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Significance tests and goodness of fit in the analysis of covariance structures. 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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1960The Application of Electronic Computers to Factor Analysis12,390 cited
  • 1999Sample size in factor analysis.5,487 cited
  • 2013A First Course in Factor Analysis4,527 cited
  • 1995Factor analysis in the development and refinement of clinical assessment instruments.3,968 cited
  • 2014An Easy Guide to Factor Analysis3,310 cited
  • 1988Relation of sample size to the stability of component patterns.2,874 cited
  • 2010Exploratory Factor Analysis: A Five-Step Guide for Novices2,752 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 2003Scaling Procedures: Issues and Applications2,091 cited
  • 2003E-LOYALTY: YOUR SECRET WEAPON ON THE WEB2,084 cited
  • 2000Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids1,730 cited
  • 1994Alternative scales for measuring service quality: A comparative assessment based on psychometric and diagnostic criteria

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1,492 cited
  • 1990Relationship approach to marketing in service contexts: The marketing and organizational behavior interface1,327 cited
  • Cited by

    • 2022The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service163 cited
    • 2022A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches148 cited
    • 2023A Systematic Review of the Causes and Consequences of Price Hikes in Bangladesh145 cited
    • 2021Construction of a service quality scale for the online food delivery industry130 cited
    • 2021Factors influencing customers' continuance usage intention of food delivery apps during COVID-19 quarantine in Mexico118 cited
    • 2021Exploring the motivations to use online meal delivery platforms: Before and during quarantine94 cited
    • 2023Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method92 cited
    • 2022Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services81 cited
    • 2022Predictors of continuance intention of online food delivery services: gender as moderator72 cited
    • 2023Impact of perceived convenience, service quality and security on consumers’ behavioural intention towards online food delivery services: the role of attitude as mediator67 cited
    • 2023Online consumer shopping behaviour: A review and research agenda67 cited
    • 2022Why Do People Resist Drone Food Delivery Services? An Innovation Resistance Theory Perspective64 cited
    • 2021An integrated model to decipher online food delivery app adoption behavior in the COVID-19 pandemic58 cited
    • 2022Supply Chain Sustainability during COVID-19: Last Mile Food Delivery in China43 cited
    • 2023Implications of on-time delivery service with compensation for an online food delivery platform and a restaurant41 cited
    • 2024Consumers' attitudes and purchase intentions toward food ordering via online platforms38 cited