The daily exchange of social support between coworkers: Implications for momentary work engagement.

Abstract

= 418-692 data points) revealed that supporting a coworker relates positively to the supporter's engagement and that this relationship is stronger when the support is given to an engaged receiver. Furthermore, results showed that the provider is more likely to repeat his/her supportive action if the receiver also provides support. We did not find a moderation effect of the receiver's engagement on the link between support provision during the morning and support provision during the afternoon. Altogether, our study provides insight on what motivates employees to support their coworkers and when providing support is most engaging. Furthermore, we show that the behavioral assumption of social exchange theory (i.e., reinvesting support in a receiver who reciprocates) exists within a daily work context. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

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