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Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy? · Study

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ArticleOmnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy?

Rupinder P. Jindal2020

OA

Articlegreen2020

Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy?

Rupinder P. Jindal · Dinesh Kumar Gauri · Wanyu Li · Yu Ma

93 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

Consumer Retail Behavior Studies Supply Chain and Inventory Management Consumer Market Behavior and Pricing

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 93 citations exist upstream.

References

1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 2000When choice is demotivating: Can one desire too much of a good thing?2000When choice is demotivating: Can one desire too much of a good thing?2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences 2003eTailQ: dimensionalizing, measuring and predicting etail quality 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions 2002Understanding Service Convenience

Cited by

2022Omnichannel Business 2023Omnichannel retailing: exploring future research avenues in retail marketing and distribution management 2022The impact of convenience in a click and collect retail setting: A consumer-based approach 2024Autonomous stores: How levels of in-store automation affect store patronage 2022Omnichannel retail operations with mixed fulfillment strategies 2021Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour 2022Omnichannel marketing: structured review, synthesis, and future directions 2022A two-stage business analytics approach to perform behavioural and geographic customer segmentation using e-commerce delivery data

Details

Year2020

Typearticle

Published2020-09-16

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations93

Files0 public / 0

ShelfConsumer Retail Behavior Studies

Identifiers

doi10.1016/j.jbusres.2020.08.053

openalex_workW3087432227

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