Bearing of Training on Employee Performance: Evidence from the Banking Sector in India

Abstract

Training is an important part of an organization and no one can think of development without it.By training, there is an attitudinal change in the employee, that leads to positive thinking, a sense of devotion to organizational and also by the help of technical and behavioural training the person in the organization can be aware of the latest developments and know how to come up with the best output with minimum investment and minimum labour waste.Every organization should have well trained and experienced employees to perform the activities in their day to day operations.Human Resources Management regards training as the blood stream of any organization because the success of an organisation highly depends on its workforce.For this reason, organizations should invest in employees training, which in an effort to enhance the performance of the employees which directly affect the performance of the organization.Nonetheless, some organizations regard training as unnecessary expenditure and always cut budgets in an effort to improve their financial standing to the detriment of their employee's welfare, because of this action it is difficult for the staff to adapt to the ever-changing working environment and uncertain conditions with rapid technological innovation and organizational change.Trained employees contribute to the efficiency, growth, increased productivity and market reputation of an enterprise.Organizations need to realize that and train and manage the human resource for a sustainable growth in the present uncertain environment.Past research on training and development programmes indicate that appropriate training delivery is a crucial decision, the trainers have to yield optimum result.This is realized by industrial, commercial, research establishments and also by government institutions.In this paper, we have discussed about the training and development in the banking sector for both the private as well as public sector banks in India.HDFC Bank and ICICI Bank in the private spectrum and State Bank of India and Punjab National Bank in the public spectrum have been considered in this study.Discussion is illustrated and exemplified on how training and development initiatives are having a significant bearing on the performance of the employees, which in-turn are directly impacting the overall performance of an organization.

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