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Building Customer Loyalty through Strategy Experiential Marketing, Service Quality, and Customer Satisfaction
4 references·0 citing·15 second hop
Building Customer Loyalty through Strategy Experiential Marketing, Service Quality, and Customer Satisfaction (2020)Building Customer Loyalty through Strateg…Influence of Customer Satisfaction, Service Quality, and Trust on Customer Loyalty in Malaysian Islamic Banking (2015)Influence of Customer Satisfa…The effects of customer satisfaction, perceived value, corporate image and service quality on behavioral intentions in gaming establishments (2014)The effects of customer satis…The Study of Relationship among Experiential Marketing, Service Quality, Customer Satisfaction, and Customer Loyalty (2013)The Study of Relationship amo…PENGARUH KUALITAS LAYANAN, CITRA DAN KEPUASAN TERHADAP LOYALITAS NASABAH (2012)PENGARUH KUALITAS LAYANAN, CI…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention (2014)A study of event quality, destination image, perceived value, tourist satisfaction, and destination loyalty among sport tourists (2019)Service quality and customer satisfaction: The moderating effects of hotel star rating (2019)Principles of Marketing (1972)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Nuevas tendencias del marketing: el marketing experiencial. (2012)The Impact of Experiential Marketing and Customer Satisfaction on Customer Commitment in the World of Social Networks (2012)Encouraging the subsistence artisan entrepreneurship in handicraft and creative contexts (2018)Research methods for business: A skill building approach (1993)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)The Relationship between Customer Satisfaction and Customer Trust on Customer Loyalty (2017)The Effect of Sharia Compliance, Service Quality, Customer Trust, and Customer Satisfaction on Customer Loyalty of Islamic Rural Bank Customers in Indonesia (2022)
this work references cited by second hop

References

  • 2014The effects of customer satisfaction, perceived value, corporate image and service quality on behavioral intentions in gaming establishments150 cited
  • 2013The Study of Relationship among Experiential Marketing, Service Quality, Customer Satisfaction, and Customer Loyalty105 cited
  • 2015Influence of Customer Satisfaction, Service Quality, and Trust on Customer Loyalty in Malaysian Islamic Banking15 cited
  • 2012PENGARUH KUALITAS LAYANAN, CITRA DAN KEPUASAN TERHADAP LOYALITAS NASABAH14 cited

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