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Pricing and return strategy of online retailers based on return insurance

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References

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2006Supply Chain Coordination for False Failure Returns

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253 cited

2018Online purchase return policy leniency and purchase decision: Mediating role of consumer trust230 cited

Cited by

2021Product returns management: a comprehensive review and future research agenda122 cited
2021Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?70 cited
2022“Take it or leave it?”: Evidence on cultural differences affecting return behaviour for Gen Z59 cited
2022Extracting values from consumer returns: The role of return-freight insurance for competing e-sellers45 cited
2023Return freight strategies and selling formats in e-commerce supply chain: The perspective of consumer fairness concerns and online shopping returns45 cited
2021Consumer rights or unethical behaviors: Exploring the impacts of retailer return policies40 cited
2024Return Freight Insurance Strategy and Price Decisions for a Dual-Channel Supply Chain in the Presence of Showrooming34 cited
2023Retail returns management strategy: An alignment perspective34 cited
2022Return freight insurance strategies for the online retailer and insurance company33 cited
2021Contracts between an e-retailer and a third party logistics provider to expand home delivery capacity31 cited
2023Coupon promotion and inventory strategies of a supplier considering an e-commerce platform's omnichannel coupons30 cited
2025Influence of Consumer Trust, Return Policy, and Risk Perception on Satisfaction with the Online Shopping Experience27 cited
2022Impact of return leniency on retailers’ profit and social welfare in monopoly markets20 cited
2023Whether to offer return-freight insurance or open a physical showroom: A strategic analysis of an online retailer’s decisions17 cited
2025Returns management in a supply chain considering freight insurance and consumer disappointment aversion15 cited
2021Pricing of Complementary Products in Online Purchasing under Return Policy15 cited