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The role of involvement with public transport in the relationship between service quality, satisfaction and behavioral intentions

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References

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1985Measuring the Involvement Construct6,012 cited
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1999Whence Consumer Loyalty?4,891 cited
2003Effect of the Number of Variables on Measures of Fit in Structural Equation Modeling1,230 cited
2005Use of structural equation modeling in operations management research: Looking back and forward

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976 cited

2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited

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