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“Fight or flight”: coping responses to brand hate
16 references·16 citing·34 second hopsampled
“Fight or flight”: coping responses to brand hate (2020)“Fight or flight”: coping responses to br…Using PLS path modeling in new technology research: updated guidelines (2016)Using PLS path modeling in ne…Common Method Bias in PLS-SEM (2015)Common Method Bias in PLS-SEMCommon Beliefs and Reality About PLS (2014)Common Beliefs and Reality Ab…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Lateral Collinearity and Misl…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Relation of threatened egotism to violence and aggression: The dark side of high self-esteem. (1996)Relation of threatened egotis…Emotion And Adaptation (1991)Emotion And AdaptationA principal-components analysis of the Narcissistic Personality Inventory and further evidence of its construct validity. (1988)A principal-components analys…Self-Concept in Consumer Behavior: A Critical Review (1982)Self-Concept in Consumer Beha…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The phenomenon of brand hate: a systematic literature review (2024)The phenomenon of brand hate:…How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory (2024)How violation of consumers’ e…Don’t make me hate you, my love! Perceived brand betrayal and the love-becomes-hate phenomenon (2024)Don’t make me hate you, my lo…Brand transgressions in advertising related to diversity, equity and inclusion: implications for consumer–brand relationships (2024)Brand transgressions in adver…Brand hate: a systematic literature review and future perspectives (2024)Brand hate: a systematic lite…Types of Consumer-Brand Relationships: A systematic review and future research agenda (2023)Types of Consumer-Brand Relat…Two decades of brand hate research: a review and research agenda (2023)Two decades of brand hate res…The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation (2023)The betrayal puzzle: Unraveli…I am ashamed of my brand-self! Consumer-brand identification as a moderator of emotional reactions following symbol-laden brand failures (2023)I am ashamed of my brand-self…An empirical examination of brand hate influence on negative consumer behaviors through NeWOM intensity. Does consumer personality matter? (2023)An empirical examination of b…The subsequent effects of negative emotions: from brand hate to anti-brand consumption behavior under moderating mechanisms (2022)The subsequent effects of neg…Brand hate: A systematic literature review and future research agenda (2022)Brand hate: A systematic lite…Brand hate: a literature review and future research agenda (2022)Brand hate: a literature revi…Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands (2022)Brand hate, rage, anger & co.…Revisiting the effects of inward negative emotions on outward negative emotions, brand loyalty, and negative WOM (2021)Revisiting the effects of inw…I love you, but you let me down! How hate and retaliation damage customer-brand relationship (2021)I love you, but you let me do…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Transformational leadership and employee performance: The role of identification, engagement and proactive personality (2018)Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities (2020)INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT (2023)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. 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(1992)Consistent Partial Least Squares Path Modeling1 (2015)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Developing and validating a multidimensional consumer-based brand equity scale (2001)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. (2003)Stress: Appraisal and Coping (2013)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Partial Least Squares Structural Equation Modeling (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1991Emotion And Adaptation12,682 cited
  • 2015Common Method Bias in PLS-SEM10,154 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2016Using PLS path modeling in new technology research: updated guidelines7,156 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration14,931 cited
  • 1997Dimensions of Brand Personality4,046 cited
  • 2012Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations3,775 cited
  • 1982Self-Concept in Consumer Behavior: A Critical Review3,659 cited
  • 2014Common Beliefs and Reality About PLS3,328 cited
  • 1988

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A principal-components analysis of the Narcissistic Personality Inventory and further evidence of its construct validity.
3,164 cited
  • 1996Relation of threatened egotism to violence and aggression: The dark side of high self-esteem.2,378 cited
  • Cited by

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    • 2022Brand hate: a literature review and future research agenda101 cited
    • 2023Types of Consumer-Brand Relationships: A systematic review and future research agenda77 cited
    • 2023An empirical examination of brand hate influence on negative consumer behaviors through NeWOM intensity. Does consumer personality matter?60 cited
    • 2022The subsequent effects of negative emotions: from brand hate to anti-brand consumption behavior under moderating mechanisms51 cited
    • 2022Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands47 cited
    • 2023Two decades of brand hate research: a review and research agenda46 cited
    • 2023The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation46 cited
    • 2024How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory43 cited
    • 2021Revisiting the effects of inward negative emotions on outward negative emotions, brand loyalty, and negative WOM40 cited
    • 2024Brand hate: a systematic literature review and future perspectives34 cited
    • 2024The phenomenon of brand hate: a systematic literature review29 cited
    • 2024Don’t make me hate you, my love! Perceived brand betrayal and the love-becomes-hate phenomenon29 cited
    • 2023I am ashamed of my brand-self! Consumer-brand identification as a moderator of emotional reactions following symbol-laden brand failures28 cited
    • 2024Brand transgressions in advertising related to diversity, equity and inclusion: implications for consumer–brand relationships28 cited