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Factors that Influence the Ethical Behaviours of Takaful Agents
12 references·0 citing·53 second hop
Factors that Influence the Ethical Behaviours of Takaful Agents (2020)Factors that Influence the Ethical Behavi…Determinants of Customer Satisfaction in Takaful (Islamic Insurance) Services in Malaysia (2018)Determinants of Customer Sati…The impact of workplace spirituality on organizational commitment (2017)The impact of workplace spiri…Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance (2017)Factors affecting employee jo…Issues and Problems in Ethical Practices amongst Takaful Agents (2016)Issues and Problems in Ethica…Who would engage in unethical behavior? Should organizations bear the responsibility? (2013)Who would engage in unethical…Determinants of telemarketer misselling in life insurance services (2012)Determinants of telemarketer …The Effects of Personality Factors on Sales Performance of Takaful (Islamic Insurance) Agents in Malaysia (2011)The Effects of Personality Fa…Factors influencing unethical behavior of insurance agents (2011)Factors influencing unethical…Determinants and consequences of ethical behaviour: an empirical study of salespeople (2005)Determinants and consequences…Ethical Issues in Financial Services (1999)Ethical Issues in Financial S…The Relevance of Ethical Salesperson Behavior on Relationship Quality: The Pharmaceutical Industry (1991)The Relevance of Ethical Sale…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Developing Buyer-Seller Relationships (1987)Determinants of Continuity in Conventional Industrial Channel Dyads (1989)Measuring the quality of relationships in consumer services: an empirical study (2003)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Relationship quality as a predictor of B2B customer loyalty (2006)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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(1977)On the mechanics of economic development (1988)Mindfulness as an intrapreneurship tool for improving the working environment and self-awareness (2020)The application of Herzberg's two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals (2020)Conceptual and influential structure of Takaful literature: a bibliometric review (2021)Back-Translation for Cross-Cultural Research (1970)The measurement of organizational commitment (1979)A three-component conceptualization of organizational commitment (1991)Exploring the impact of workplace spirituality on nurse work engagement: an empirical study on Indonesian government hospitals (2020)The Relationship Between Workplace Spirituality and Work-to-Family Enrichment in Selected Public Sector Organizations in Malaysia (2020)Sustaining the Earth: Unraveling the Synergy of Workplace Spirituality, Responsible Leadership, and Pro-Environmental Behavior in Pakistan’s SMEs (2023)The effects of self-efficacy on computer usage (1995)Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior (1998)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Customer and advisor financial decisions: the Theory of Planned Behavior perspective (2016)Integrating Ethical Values into Fraud Triangle Theory in Assessing Employee Fraud: Evidence from the Malaysian Banking Industry (2020)Moderating the role of religiosity on potential customer intention to deal with Islamic banks in Oman (2021)Determining Sample Size for Research Activities (1970)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Research methods for business: A skill building approach (1993)The Impact of Corporate Governance on Customer Satisfaction and Loyalty of Islamic Insurance Company in Indonesia (2019)Research Mapping on Takaful Performance (2023)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)General Theory of Marketing Ethics and Unethical Behavior in the Pharmaceutical Industry Field (2021)A review of 20 years of takaful literature using a systematic method (2022)
this work references cited by second hop

References

  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1991The Relevance of Ethical Salesperson Behavior on Relationship Quality: The Pharmaceutical Industry263 cited
  • 2005Determinants and consequences of ethical behaviour: an empirical study of salespeople188 cited
  • 2017The impact of workplace spirituality on organizational commitment57 cited
  • 2017Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance52 cited
  • 2012Determinants of telemarketer misselling in life insurance services43 cited
  • 2011Factors influencing unethical behavior of insurance agents29 cited
  • 2011The Effects of Personality Factors on Sales Performance of Takaful (Islamic Insurance) Agents in Malaysia28 cited
  • 2018Determinants of Customer Satisfaction in Takaful (Islamic Insurance) Services in Malaysia17 cited
  • 2016Issues and Problems in Ethical Practices amongst Takaful Agents16 cited
  • 2013Who would engage in unethical behavior? Should organizations bear the responsibility?14 cited
  • 1999Ethical Issues in Financial Services13 cited

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