Measuring Corporate Social Performance: An Efficiency Perspective

Chien‐Ming Chen · Magali A. Delmas

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Efficiency Analysis Using DEA Corporate Social Responsibility Reporting Multi-Criteria Decision Making

Abstract

Aggregation of corporate social performance (CSP) metrics poses a major challenge to researchers and practitioners. This study provides a critical evaluation of current aggregation approaches and proposes a new methodology based on Data Envelopment Analysis (DEA) to compute a CSP index. DEA is independent of subjective weight specifications and provides an efficiency index to benchmark the CSP of firms. Using CSP data from 2,190 firms in three major industries from the Kinder, Lydenberg, and Domini Inc. database in 2007, our study presents the first application of the DEA model for CSP and ordinal data and opens up a new path for future empirical CSP research.

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References

1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts 2001Corporate Social Responsibility: A Theory of the Firm Perspective 1999Corporate Social Responsibility 2007Green supply‐chain management: A state‐of‐the‐art literature review 2000Corporate social responsibility and financial performance: correlation or misspecification?1999Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software 2001Shareholder value, stakeholder management, and social issues: what's the bottom line?1997CORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES.

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2015Corporate Social Performance: A Review of Empirical Research Examining the Corporation–Society Relationship Using Kinder, Lydenberg, Domini Social Ratings Data 2015Unpacking the Drivers of Corporate Social Performance: A Multilevel, Multistakeholder, and Multimethod Analysis 2015The Weighting of CSR Dimensions: One Size Does Not Fit All 2016Operational Productivity, Corporate Social Performance, Financial Performance, and Risk in Manufacturing Firms

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