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The Intertemporal Dynamics of Consumer Lock-In · Study

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ArticleThe Intertemporal Dynamics of Consumer Lock-In

Gal S. Zauberman2003

Article2003

The Intertemporal Dynamics of Consumer Lock-In

Gal S. Zauberman

290 citations·0/0 files stored·Journal of Consumer Research

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Consumer Market Behavior and Pricing Customer Service Quality and Loyalty Digital Platforms and Economics

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References

1957A Theory of Cognitive Dissonance 2017A Theory of Cognitive Dissonance 1999Whence Consumer Loyalty?2002Time Discounting and Time Preference: A Critical Review 1997Golden Eggs and Hyperbolic Discounting 1961The Economics of Information 2000Information Rules: A Strategic Guide to the Network Economy 1976The Economics of Information

Cited by

2009Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods 2005Customer Relationship Dynamics: Service Quality and Customer Loyalty in the Context of Varying Levels of Customer Expertise and Switching Costs 2013Marketing in Computer-Mediated Environments: Research Synthesis and New Directions 2013Attributing Conversions in a Multichannel Online Marketing Environment: An Empirical Model and a Field Experiment 2009Out of Dedication or Constraint? A Dual Model of Post-Adoption Phenomena and its Empirical Test in the Context of Online Services1

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2003The Intertemporal Dynamics of Consumer Lock-Inpreprint · 32 shared references 2003Cognitive Lock-In and the Power Law of Practicearticle · 9 shared references 2011Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industryarticle · 9 shared references 2001Investor Psychology and Asset Pricingarticle · 8 shared references 2009Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goodsarticle · 8 shared references 2002Ambiguity and Self-Evaluation: The Role of Idiosyncratic Trait Definitions in Self-Serving Assessments of Abilitychapter · 8 shared references

Details

Year2003

Typearticle

Published2003-11-20

VenueJournal of Consumer Research

ISSN-L0093-5301

Languageen

Citations290

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

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doi10.1086/378617

openalex_workW3123898547

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2005

Strategic Firm Commitments and Rewards for Customer Relationship Management in Online Retailing

2009Out of dedication or constraint? a dual model of post-adoption phenomena and its empirical test in the context of online services

2011Review of the theoretical underpinnings of loyalty programs