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Placement Advisors as Innovators. How Professionals Use Enhanced Discretion in Germany’s Public Employment Services

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111 cited

2015Performance Management, Caseloads and the Frontline Provision of Social Services82 cited

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2021Managing Street-Level Bureaucrats’ Performance by Promoting Professional Behavior Through HRM12 cited
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2024Enabling street-level work: minimal structures for customized social services8 cited
2023A journey into the new employment service landscape of responsibilisation: Towards de‐personalisation of the caseworker–jobseeker relationship7 cited
2025Beratung und Vermittlung in Arbeit: Verwaltungshandeln in Jobcentern4 cited
2023Outcome-based contracting and gaming practices in marketised public employment services. Dilemmas from the Italian case4 cited