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Exploring passengers' attitudes and loyalty in jabodetabek paratransit during Covid-19 pandemic
16 references·0 citing·47 second hop
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References

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  • 2017What influences satisfaction and loyalty in public transport? A review of the literature446 cited
  • 2007The conceptual domain of service loyalty: how many dimensions?

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353 cited
  • 2020Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam220 cited
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