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Repeated Interactions Versus Social Ties: Quantifying the Economic Value of Trust, Forgiveness, and Reputation Using a Field Experiment1
16 references·16 citing·40 second hopsampled
Repeated Interactions Versus Social Ties: Quantifying the Economic Value of Trust, Forgiveness, and Reputation Using a Field Experiment1 (2017)Repeated Interactions Versus Social Ties:…Exchange and Power in Social Life (2017)Exchange and Power in Social …Bootstrap-Based Improvements for Inference with Clustered Errors (2008)Bootstrap-Based Improvements …Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior (2002)Evidence of the effect of tru…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Measuring Trust* (2000)Measuring Trust*Does Social Capital Have an Economic Payoff? A Cross-Country Investigation (1997)Does Social Capital Have an E…Trust, Reciprocity, and Social History (1995)Trust, Reciprocity, and Socia…Contract enforceability and economic institutions in early trade: The Maghribi Traders' Coalition (1993)Contract enforceability and e…Trust in close relationships. (1985)Trust in close relationships.Economic Action and Social Structure: The Problem of Embeddedness (1985)Economic Action and Social St…The Evolution of Cooperation (1981)The Evolution of CooperationThe Strength of Weak Ties (1973)The Strength of Weak TiesA new scale for the measurement of interpersonal trust1 (1967)A new scale for the measureme…IT’s a matter of trust: Literature reviews and analyses of human trust in information technology (2024)IT’s a matter of trust: Liter…Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities (2023)Value creation for online col…Trust in Online Ride-Sharing Transactions: Impacts of Heterogeneous Order Features (2023)Trust in Online Ride-Sharing …To trust or not to trust: a qualitative study of older adults’ online communication during the COVID-19 pandemic (2023)To trust or not to trust: a q…Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover (2022)Knowledge‐sharing ties and eq…How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation (2022)How Network Embeddedness Affe…The Societal Impact of Sharing Economy Platform Self-Regulations—An Empirical Investigation (2021)The Societal Impact of Sharin…Exploring embeddedness, centrality, and social influence on backer behavior: the role of backer networks in crowdfunding (2021)Exploring embeddedness, centr…Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace (2021)Are Traditional Performance R…‘To Trust or Not’: Impact of camouflage strategies on trust in the sharing economy (2021)‘To Trust or Not’: Impact of …Herd behavior in social media: The role of Facebook likes, strength of ties, and expertise (2020)Herd behavior in social media…Fostering sustainability through technology-mediated interactions (2020)Fostering sustainability thro…Can “Gold Medal” Online Sellers Earn Gold? The Impact of Reputation Badges on Sales (2020)Can “Gold Medal” Online Selle…Customers' loyalty to tablet commerce in Nigeria (2019)Customers' loyalty to tablet …The Value of Reciprocity in Online Barter Markets: An Empirical Investigation1 (2018)The Value of Reciprocity in O…Gender differences in the antecedents of trust in mobile social networking services (2018)Gender differences in the ant…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The genetical evolution of social behaviour. I (1964)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)The Evolution of Reciprocal Altruism (1971)An Integrative Model Of Organizational Trust (1995)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)Social Capital in the Creation of Human Capital (1988)Trust in Large Organizations (1996)Chapter 6 Institutions as a Fundamental Cause of Long-Run Growth (2005)Does Culture Affect Economic Outcomes? (2006)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)The Psychology of Interpersonal Relations. (1958)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital: Prospects for a New Concept (2002)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)The Interpersonal Theory of Psychiatry (2013)Diffusion of Innovations 1 (2019)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Validation Guidelines for IS Positivist Research (2004)Teacher training, teacher quality and student achievement (2010)Does Management Matter? Evidence from India (2011)Robust Inference With Multiway Clustering (2011)Assessing the Incidence and Efficiency of a Prominent Place Based Policy (2013)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)A Theory of Fairness, Competition, and Cooperation (1999)ERC: A Theory of Equity, Reciprocity, and Competition (2000)Gender Differences in Preferences (2009)Bowling Alone: America's Declining Social Capital (1995)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1973The Strength of Weak Ties40,446 cited
  • 1985Economic Action and Social Structure: The Problem of Embeddedness28,713 cited
  • 1981The Evolution of Cooperation20,055 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997Does Social Capital Have an Economic Payoff? A Cross-Country Investigation7,445 cited
  • 1995Trust, Reciprocity, and Social History5,547 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2008Bootstrap-Based Improvements for Inference with Clustered Errors4,311 cited
  • 1967A new scale for the measurement of interpersonal trust13,501 cited
  • 1985Trust in close relationships.3,129 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 2000Measuring Trust*2,259 cited
  • 2002Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior2,256 cited

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1993
Contract enforceability and economic institutions in early trade: The Maghribi Traders' Coalition
2,210 cited

Cited by

  • 2020Herd behavior in social media: The role of Facebook likes, strength of ties, and expertise113 cited
  • 2020Can “Gold Medal” Online Sellers Earn Gold? The Impact of Reputation Badges on Sales64 cited
  • 2021Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace59 cited
  • 2021The Societal Impact of Sharing Economy Platform Self-Regulations—An Empirical Investigation45 cited
  • 2021Exploring embeddedness, centrality, and social influence on backer behavior: the role of backer networks in crowdfunding44 cited
  • 2020Fostering sustainability through technology-mediated interactions37 cited
  • 2024IT’s a matter of trust: Literature reviews and analyses of human trust in information technology35 cited
  • 2018The Value of Reciprocity in Online Barter Markets: An Empirical Investigation128 cited
  • 2022How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation26 cited
  • 2022Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover23 cited
  • 2021‘To Trust or Not’: Impact of camouflage strategies on trust in the sharing economy23 cited
  • 2018Gender differences in the antecedents of trust in mobile social networking services18 cited
  • 2023Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities12 cited
  • 2023Trust in Online Ride-Sharing Transactions: Impacts of Heterogeneous Order Features12 cited
  • 2019Customers' loyalty to tablet commerce in Nigeria11 cited
  • 2023To trust or not to trust: a qualitative study of older adults’ online communication during the COVID-19 pandemic10 cited