this work references cited by second hopReferences
- 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
- 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
- 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
- 2001Job Burnout12,831 cited
- 1991Attachment styles among young adults: A test of a four-category model.7,648 cited
- 2001The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory7,113 cited
- 1987Practical Issues in Structural Modeling5,797 cited
- 1993A Review and an Integration of Research on Job Burnout2,618 cited
- 1994The emergence of gender differences in depression during adolescence.2,218 cited
- 1990Love and work: An attachment-theoretical perspective.1,220 cited
- 2000Customer-Employee Rapport in Service Relationships1,150 cited
- 2004The customer is not always right: customer aggression and emotion regulation of service employees936 cited
- 2003Customer-Related Social Stressors and Burnout.651 cited
- 2005The Burnout Measure, Short Version.608 cited
- 2003The Consequences of Dysfunctional Customer Behavior
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work