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What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations
16 references·0 citing·40 second hop
What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations (2021)What drives the helpfulness of online rev…Big data in tourism research: A literature review (2018)Big data in tourism research:…Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015)Why do travelers trust TripAd…Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics (2015)Analysis of the perceived val…What makes a useful online review? Implication for travel product websites (2014)What makes a useful online re…What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach (2010)Exploring determinants of vot…Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Estimating the Helpfulness an…Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…eWOM overload and its effect on consumer behavioral intention depending on consumer involvement (2008)eWOM overload and its effect …Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets (2005)Online Peer and Editorial Rec…Marketing the competitive destination of the future (2000)Marketing the competitive des…Book Review: The Psychology of Attitudes (1997)Book Review: The Psychology o…An Examination of Consumer Decision Making for a Common Repeat Purchase Product (1984)An Examination of Consumer De…Attitudes and Persuasion: Classic and Contemporary Approaches (1981)Attitudes and Persuasion: Cla…THE CONCEPT OF A TOURIST AREA CYCLE OF EVOLUTION: IMPLICATIONS FOR MANAGEMENT OF RESOURCES (1980)THE CONCEPT OF A TOURIST AREA…Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Heuristic versus systematic i…Nebraska Symposium on Motivation: 1955 (1957)Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions (2015)A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation (2016)Econometric Analysis of Cross Section and Panel Data (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Competitive strategy: Techniques for analysing industries and competitors (1982)Destination Competitiveness: Determinants and Indicators (2003)How destination image and evaluative factors affect behavioral intentions? (2006)A model of destination branding: Integrating the concepts of the branding and destination image (2010)Self-Perception Theory (1972)Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. 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(1995)An Integrative Theory of Intergroup Conflict (2000)Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities (2010)Digital Economics (2019)A Theory of Social Comparison Processes (1954)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)The Impact of New Media on Customer Relationships (2010)Authenticity under threat: When social media influencers need to go beyond self-presentation (2018)The Elaboration Likelihood Model of Persuasion (1986)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)The role of transportation in the persuasiveness of public narratives. (2000)International Norm Dynamics and Political Change (1998)Role congruity theory of prejudice toward female leaders. (2002)Limits to community participation in the tourism development process in developing countries (2000)Electronic word-of-mouth in hospitality and tourism management (2007)
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References

  • 1997Book Review: The Psychology of Attitudes7,173 cited
  • 1980Heuristic versus systematic information processing and the use of source versus message cues in persuasion.5,795 cited
  • 1980THE CONCEPT OF A TOURIST AREA CYCLE OF EVOLUTION: IMPLICATIONS FOR MANAGEMENT OF RESOURCES4,552 cited
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  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,952 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
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  • 2014What makes a useful online review? Implication for travel product websites1,052 cited
  • 2015Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth937 cited
  • 1984An Examination of Consumer Decision Making for a Common Repeat Purchase Product776 cited
  • 2008eWOM overload and its effect on consumer behavioral intention depending on consumer involvement659 cited
  • 2010

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Exploring determinants of voting for the “helpfulness” of online user reviews: A text mining approach
647 cited
  • 2005Online Peer and Editorial Recommendations, Trust, and Choice in Virtual Markets643 cited
  • 2015Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics619 cited
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