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Quality Management
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Quality Management (2002)Quality ManagementImpact of green supply chain management practices on firms’ performance: an empirical study from the perspective of Pakistan (2017)Impact of green supply chain …SERVQUAL application and adaptation for educational service quality assessments in Russian higher education (2016)SERVQUAL application and adap…Enterprise Modelling and Information Systems Architectures (2012)Enterprise Modelling and Info…Lean production supply chain management as driver towards enhancing product quality and business performance (2011)Lean production supply chain …The Effectiveness of Internal Auditing: An Empirical Examination of its Determinants in Israeli Organisations (2010)The Effectiveness of Internal…System dynamics approach to analysing the cost factors effects on cost of quality (2009)System dynamics approach to a…Levels of quality and environmental management in the hotel industry: Their joint influence on firm performance (2009)Levels of quality and environ…An economic production lot size model in an imperfect production system (2009)An economic production lot si…Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana (2008)Relationship between quality …Quality Management Practice in Higher Education - What Quality Are We Actually Enhancing? (2008)Quality Management Practice i…The usage of The Balanced Scorecard for the estimation of the enterprise's effectiveness (2005)The usage of The Balanced Sco…The importance of internal aspects in quality improvement (2003)The importance of internal as…Does ISO 9000 certification improve business performance? (2003)Does ISO 9000 certification i…Corporate social responsibility in a total quality management context: opportunities for sustainable growth (2003)Corporate social responsibili…A relationship‐mediated theory of internal marketing (2003)A relationship‐mediated theor…Benefits of the ISO 9000:1994 system (2002)Benefits of the ISO 9000:1994…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: Antecedents and Consequences (1993)Market Orientation and the Learning Organization (1995)An empirical study of the motives and benefits of ISO 9000 certification: the UAE experience (2007)Factors affecting the adoption of quality assurance systems in small food enterprises (2008)Critical success factors and problems in ISO 9000 maintenance (2009)Structural Equations with Latent Variables (1989)Comparative fit indexes in structural models. (1990)Structural Equations with Latent Variables. (1991)Assessing the Efficiency of Risk Mitigation Strategies in Supply Chains (2013)Criteria for a lean organisation: development of a lean assessment tool (2014)The impact of operations and supply chain strategies on integration and performance (2016)Cosmopolitans and Locals: Toward an Analysis of Latent Social Roles.I (1957)A framework for quality management research and an associated measurement instrument (1994)Managing Successful Organizational Change in the Public Sector (2006)The internal audit function (2011)A synthesis of empirical internal audit effectiveness literature pointing to new research opportunities (2015)Understanding usage and value of audit analytics for internal auditors: An organizational approach (2018)Out of the Crisis (1982)Corporate Social Performance Revisited (1991)Case Study Research (2004)From conformance to performance: The corporate responsibilities continuum (2005)Corporate social responsibility: the 3C‐SR model (2006)Corporate social responsibility (CSR) perspectives of leading firms in Ghana (2007)Economic Production Cycles with Imperfect Production Processes (1986)Economic production quantity model for items with imperfect quality (2000)Note on: Economic production quantity model for items with imperfect quality–a practical approach (2002)An EOQ model with imperfect quality items, inspection errors, shortage backordering, and sales returns (2013)Effect of Green Technology Investment on a Production-Inventory System with Carbon Tax (2017)Autonomation policy to control work-in-process inventory in a smart production system (2020)Competing on the Eight Dimensions of Quality (1987)Learning to Teach in Higher Education (1992)Learning to Teach in Higher Education (2003)Trends in quality management research in higher education institutions (2016)Twenty years of research on total quality management in Higher Education: A systematic literature review (2019)Accreditation and ranking of higher education institutions (HEIs): review, observations and recommendations for the Indian higher education system (2021)Estimating Nonresponse Bias in Mail Surveys (1977)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Self-Reports in Organizational Research: Problems and Prospects (1986)The Link between Firm Financial Performance and Investment in Sustainability Initiatives (2013)Benefits of management systems integration: a literature review (2015)Innovation as a driver of eco‐innovation in the firm: An approach from the dynamic capabilities theory (2020)The fifth discipline, the art and practice of the learning organization (1991)The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Knowledge-Creating Company (1998)The notion of internal market orientation and employee job satisfaction: some preliminary evidence (2008)The impact of internal and external market orientations on firm performance (2009)Internal market orientation and market‐oriented behaviours (2010)Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards (1997)The business value of quality management systems certification. Evidence from Australia and New Zealand (1997)Benefits of the ISO 9001 and ISO 14001 standards: A literature review (2012)Quality management, environmental management and firm performance: direct and mediating effects in the hotel industry (2012)A Natural-Resource-Based View of the Firm (1995)Strategic management a stakeholder approach (2010)A green ideology in Asian emerging economies: From environmental policy and sustainable development (2019)Measuring the impact of renewable energy, public health expenditure, logistics, and environmental performance on sustainable economic growth (2020)Retracted: Industry 4.0 and circular economy practices: A new era business strategies for environmental sustainability (2021)
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  • 2017Impact of green supply chain management practices on firms’ performance: an empirical study from the perspective of Pakistan411 cited
  • 2010The Effectiveness of Internal Auditing: An Empirical Examination of its Determinants in Israeli Organisations333 cited
  • 2003Does ISO 9000 certification improve business performance?246 cited
  • 2011Lean production supply chain management as driver towards enhancing product quality and business performance242 cited
  • 2003A relationship‐mediated theory of internal marketing237 cited
  • 2009An economic production lot size model in an imperfect production system208 cited
  • 2003Corporate social responsibility in a total quality management context: opportunities for sustainable growth195 cited
  • 2009Levels of quality and environmental management in the hotel industry: Their joint influence on firm performance186 cited
  • 2008Quality Management Practice in Higher Education - What Quality Are We Actually Enhancing?186 cited
  • 2002Benefits of the ISO 9000:1994 system160 cited
  • 2008Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana142 cited
  • 2016SERVQUAL application and adaptation for educational service quality assessments in Russian higher education120 cited
  • 2012Enterprise Modelling and Information Systems Architectures

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111 cited
  • 2003The importance of internal aspects in quality improvement111 cited
  • 2005The usage of The Balanced Scorecard for the estimation of the enterprise's effectiveness93 cited
  • 2009System dynamics approach to analysing the cost factors effects on cost of quality88 cited