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Social Services in Ethnically Mixed Cities: Street-Level Bureaucracy at the Crossroads of Ethno-National Conflict
16 references·3 citing·34 second hop
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  • 2014Work and the welfare state: street-level organizations and workfare politics

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207 cited
  • 2011Race, Respect, and Red Tape: Inside the Black Box of Racially Representative Bureaucracies190 cited
  • Cited by

    • 2023The Role of Organizational and Client Reactions in Understanding Representative Bureaucracy10 cited
    • 2024When the outside penetrates the inside: the relationship between Palestinian Israeli and Jewish Israeli social workers in mixed cities during the events of May 20218 cited
    • 2025How wars impact public administration and street-level bureaucracy: teachers and education professionals on the frontlines of the Russian occupation in Ukraine7 cited